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Skills

  • Conflict resolution
  • Oral and written communication
  • New employee mentoring
  • DevOps principles
  • Test implementation
  • System upgrades
  • Written and oral communication
  • Excellent problem-solving abilities
  • Python and Ruby proficient
  • Automation scripting

Work Experiences

  • Was in charge of supervising and directing six technical direct reports on network activities.
  • Worked effectively with system and method departments on software defects and procedure issues, collaborating closely to develop innovative solutions.
  • Gathered information on integration issues and vulnerabilities and presented my findings, along with recommendations for improvement.
  • Reorganized the office and improved inter-departmental communication and data sharing.
  • Built the foundation for an application platform to support the transition from client-server product lines to enterprise architectures and services.
  • Defined, created, and controlled testing environments for successful software deliverables.
  • Provided documentation on process start-up, shut-down, and first-level troubleshooting to assist the help desk staff.
  • Evaluated software bugs and documented my findings, as well as resolution techniques, for distribution to Software Testers.
  • Manual testing (black box testing, usability testing, user interface testing, ad-hoc testing, and exploratory testing)
  • Oversaw the progress of projects from production to post production, organizing and creating shooting schedules for the graphic design team.

Summaries

  • Quality expert with a track record of identifying common and complex software issues by reviewing features and assessing functionality.
  • Experienced Software Tester with extensive testing experience in a variety of development projects.
  • Experienced in both manual and automated testing.
  • Excels at learning new software tools and software quality assurance best practices.
  • Software Tester is a multi-talented Software Tester who is consistently rewarded for planning and operational improvements.
  • Skilled method Support Engineer with a track record of making a positive impact on stakeholder engagement through sound judgment and advanced technical knowledge.
  • Dynamic Software Tester with experience writing test scripts, debugging, and implementing automation tests to aid in the smooth operation of applications.
  • Graphic Design Specialist with a broad skill set, including collateral design, web design, and project management, who is focused on meeting deadlines.
  • Employee who is bilingual and trustworthy.
  • HubSpot and Tableau are advanced skills.

Accomplishments

  • Adapted
  • Increased
  • Operational Management: Identified, recommended and prioritized new Web features and applications in conjunction with business leaders and department managers. Developed, coded, installed, tested, debugged and documented Web applications using appropriate editors.
  • Conducted
  • Operated
  • Method Managed complex BI/DW deployment programs, facilitating acquisition of business requirements. Prepared design specifications, developed reporting and analytics, tested and managed user adoption.
  • Designed
  • Collaborated
  • Collaborated with small team to design and implement enhancements for 14 projects which resulted in a revenue increase of 30%.
  • Interfaced

Affiliations

  • Certified Agile Tester OSHA, Membership in 2018
  • Association for the Advancement of Artificial Intelligence (AAAI), Research Participant on Testing AI Systems
  • Active Participant in Automation Testing Community Forums
  • Rotary International
  • American Society of Safety Professionals
  • DevOpsDays Conference Speaker on Automated Testing in 2024
  • International Council of Nurses
  • Quality Assurance & Testing Experts - LinkedIn Professional Group
  • International Association of Administrative Professionals
  • Test Management Forum (TMF), Conference Participant

Certifications

  • Certified Information System Security Professional
  • CompTIA A+ Technician
  • Microsoft Certified Professional (MCP)
  • CompTIA Network+
  • First Aid/CPR Certified
  • CCNP Routing & Switching
  • Certified Six Sigma Black Belt
  • Certification in Java
  • Certified Application Security Specialist (CASS) - Northwind
  • Microsoft Certified Professional Developer certification

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