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Skills

  • Raw Material Inspection
  • First Aid/CPR
  • Standard analysis
  • Operations monitoring
  • Equipment calibration
  • Team management
  • Customer Complaint Handling
  • Team building
  • Failure investigation reporting
  • Audit report preparation

Work Experiences

  • Analyzed root causes of product defects, recommending corrective actions that reduced returns by 67% within Phoenix.
  • Achieved zero observations during the 2023 audit process.
  • Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
  • Assisted in preparing documentation for FDA inspections.
  • Developed and audited practices, programs, and reporting system metrics for maximum efficiency.
  • Achieved Employee of the Year for operational excellence.
  • Collaborated on final product inspections.
  • Achieved a defect reduction rate of 18%.
  • Achieved 22% improvement in first-pass yield.
  • Audited manufacturing processes, ensuring strict compliance to customer specifications, and reduced errors in shipments by 27%.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Strong experience collecting and analyzing quality metrics as well as making recommendations for process and quality improvement.
  • Quality Trainee is a multi-talented Quality Trainee who is consistently rewarded for planning and operational improvements.
  • Costs were consistently reduced while profits were increased.
  • In metric environments, a hardworking Quality Trainee who is knowledgeable about sampling and testing procedures.
  • Ready to put 14 years of experience to work in order to meet framework quality control goals.
  • Ambitious Quality Trainee skilled in statistical process control.
  • Achieved compliance with ISO Six Sigma standards.
  • Analyzed quality control data.
  • Achieved a 83% reduction in production defects.

Accomplishments

  • Conducted compliance audits on initiative, ensuring adherence to Summit Group specifications.
  • Improved real-time production monitoring by deploying Tableau, enhancing overall process efficiency by 65%.
  • Trained 9 technicians on quality assurance processes, improving compliance in final product testing by 17%.
  • Audited vendor performance against contractual obligations, ensuring delivery quality and contributing to a 52% reduction in defects.
  • Lead the internal audit process for ISO CPA, elevating company standing and achieving Outstanding Service Award.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Monitored real-time production to maintain consistent quality outputs, preventing framework and ensuring customer satisfaction.
  • Developed and delivered comprehensive audit reports, outlining critical risks and mitigation strategies in collaboration with cross-functional teams.
  • Reduced shipment errors by auditing manufacturing documentation, achieving a 68% reduction in customer product returns.

Affiliations

  • Toastmasters
  • Good Manufacturing Practice (GMP) Certification
  • Institute of Industrial and Systems Engineers (IISE)
  • National Society of Professional Engineers (NSPE)
  • Interstate Renewable Energy Council (IREC) Credentials
  • World Quality Council
  • International Organization for Standardization (ISO)
  • National Association of Social Workers
  • Lions Club
  • American Marketing Association

Certifications

  • Certified Supplier Quality Professional (CSQP)
  • Root Cause Analysis (RCA) Certification
  • Certified Business Analysis Professional (CBAP)
  • Certified Quality Engineer (CQE)
  • Certified Quality Technician (CQT)
  • CompTIA Network+
  • Measurement Systems Analysis (MSA) Certification
  • Statistical Process Control (SPC) Certification
  • Good Manufacturing Practice (GMP) Certification
  • Certified Six Sigma Black Belt (CSSBB)

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