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Skills

  • Memorization and recall
  • Active listening
  • Technological instruction
  • Advising
  • Process improvement
  • Identifying problems
  • Interpersonal skills
  • Operational improvement
  • G Suite knowledgeable
  • Creative imagination stimulation

Work Experiences

  • Kept track of running systems and entered commands to troubleshoot issues like metric and category.
  • Worked with vendors to track down replacement parts and troubleshoot complex issues.
  • Presented special outreach programs to the department chair in order to increase the institution's interest in community service.
  • Kept track of students' attendance and progress toward their objectives.
  • Filled in for the headmaster and took on administrative and instructional responsibilities during my leave of absence.
  • Was in charge of 4 metric and computer inventory and upkeep.
  • Used test scripts, personal expertise, and probing questions to break down and evaluate user problems.
  • Achieved growth over 2022.
  • Increased company revenue by 7% beyond the past year targets by upselling products and services.
  • Was in charge of planning, implementing, monitoring, and evaluating a classroom instructional program.

Summaries

  • When working with customers to identify and deploy solutions, I've earned a reputation as a sharp technology expert.
  • Exceptional Training Officer with 6 years of experience in standard settings.
  • Teacher with 12 years of experience teaching meaningful curriculum plans and developing young minds in an elementary school setting.
  • Experienced Volunteer initiative Teacher with a track record of success as a guide and instructor.
  • With a lot of patience and an excellent eye for detail, adept at framework use.
  • Microsoft Excel expert and technologically savvy.
  • Exceptional problem-solving and organizational abilities.
  • Over 7 years of experience in Education and Training, I've developed excellent communication, conflict-management, and coaching skills.
  • 11 years of academic support experience and extensive knowledge of cross-functional collaboration and budget management.
  • Strengths in workflow optimization and vendor management backed up by Education and Training training.

Accomplishments

  • Developed a custom learning platform that streamlined course material access, raising overall student engagement by 37% over three years.
  • Targeted Development: Met with parents and guardians to discuss children's progress and to determine priorities and resource needs. :
  • Created hands-on project assignments using cutting-edge tools like QuickBooks, where students showcased a 69% improvement in final assessment scores.
  • Led the redesign of the school's programming curriculum, incorporating real-world problem-solving scenarios, resulting in a 61% increase in student engagement.
  • Collaborated with curriculum designers to create engaging interactive educational tools, leading to a measured increase in student participation by 63%.
  • Interactive Learning: Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
  • Designed curriculum that integrated technology best practices, improving student proficiency in coding by 38% within several months.
  • Implemented a virtual helpdesk for student inquiries on computer science topics, reducing support emails by 57% and freeing up instructor time for core teaching duties.
  • Student Mentor: Volunteered as temporary student guidance counselor to help resolve student personal issues.
  • Improved technical support response time by creating comprehensive guides on common tech issues, reducing classroom interruptions by 80%.

Affiliations

  • National Coalition for Technology in Education and Training (NCTET)
  • International Council of Nurses
  • International Society for Performance Improvement (ISPI)
  • International Association for Online Learning (iNACOL)
  • Society of Human Resource Management
  • Learning Forward, Technology Integration Network
  • Society of E-Learning Success Practitioners
  • Council for Computer Science Teacher Certification
  • Association for Computing Machinery
  • Distance Education Accrediting Commission (DEAC)

Certifications

  • First aid and CPR certified
  • Certified Public Accountant
  • Certified Educator in Artificial Intelligence Vantage
  • Google Certified Educator Level 1 and Level 2
  • Adobe Certified Professional (ACP) - Creative Cloud Design & Layout
  • Salesforce
  • CPR
  • Cisco Certified Network Associate (CCNA)
  • EdTech Specialist Certification – Ironclad Systems, 2019
  • Google Certified Professional Cloud Architect

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