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Skills

  • Clinic schedule management
  • Problem resolution
  • Clinic Workflow Optimization
  • Oral surgery
  • Full Mouth Radiographs
  • Dental staff assistance
  • Business operations
  • Equipment sterilization
  • Error reduction in clinical procedures
  • Compliance with metric standards

Work Experiences

  • Achieved a 80% increase in repeat business.
  • Adopted a new vendor management strategy.
  • Collaborated with dental vendors.
  • By taking the patients' blood pressure, temperature, and pulse, I was able to measure and record vital statistics.
  • Avoided the need for retreatments.
  • Created bitewing, panoramic, and periapical radiological images to help the dentist identify cavities, decay, and problem areas that needed to be addressed.
  • Assisted dentists in restoring teeth by applying permanent and temporary fillings and crowns.
  • Contributed to a 84% increase in patient engagement.
  • Achieved a 36% reduction in errors within three months.
  • Taught patients about dental hygiene, pre-operative instructions, and post-operative care.

Summaries

  • Achieved a 77% reduction in missed appointments.
  • Every interaction is friendly, outgoing, and professional.
  • Provide category certification and extensive support experience for patients and Lead Orthodontic Assistants.
  • 6 years of experience as a Dental Assistant in cross-functional collaboration.
  • Precise communicator with experience working with dental team members, accurately entering patient data, and maintaining confidentiality.
  • By coordinating materials, cleaning teeth, and applying sealing compounds, I was able to accurately meet the needs of both the patient and the dentist.
  • Looking forward to bringing in talent to assist with system and method procedures.
  • Accomplished in chairside orthodontic procedures.
  • Achieved cost reduction through efficient resource allocation.
  • Diplomatic communicator who is committed to providing detailed dental health education.

Accomplishments

  • Represented the clinic during monthly compliance audits, maintaining certification with initiative and achieving a 48% improvement in patient safety ratings.
  • Collaborated with orthodontists during advanced procedures such as orthognathic surgery cases to ensure precision and patient safety.
  • Reduced patient discomfort during critical appliance adjustments by utilizing advanced sedation techniques in collaboration with oral surgeons.
  • Resolved product issue through consumer testing.
  • Initiated a mentorship program for new assistants, improving onboarding productivity by 39% and reducing training time by 10 weeks.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Proactively identified and resolved common patient scheduling conflicts, leading to a 60% improvement in clinic throughput and satisfaction.
  • Led a team of 3 orthodontic assistants, ensuring efficient patient flow, reducing wait times by 58%, and improving overall operational productivity.
  • Developed a comprehensive sterilization protocol that complies with category standards, leading to a 28% improvement in safety and infection control metrics.
  • Collaborated with team of 13 in the development of system.

Affiliations

  • Professional Member, Organization for Safety, Asepsis, and Prevention (OSAP)
  • Certificate in Infection Prevention and Control from Cedar Works
  • Freemason
  • Member of the Professional Dental Assisting Council in Atlanta
  • Association of Information Technology Professionals
  • Jaycees
  • National Board for Certification in Dental Laboratory Technology (NBCDLT)
  • Bilingual Customer Service Training in Spanish, improving patient satisfaction by 17%
  • Professional Member, American Dental Assistants Association (ADAA)
  • Certified Orthodontic Assistant (COA) Certification from the Dental Assisting National Board (DANB)

Certifications

  • Sedation Monitoring Certification - Atlanta
  • X-Ray Certification for Orthodontic Assistants - Washington
  • First Aid/CPR Certified
  • Certified Public Accountant
  • Certified Dental Practice Management Administrator (CDPMA) - Cedar Works
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Network Associate (CCNA)
  • Certified Orthodontic Assistant (COA) - Vantage
  • Emergency Medical Responder (EMR) Certification - method
  • Cisco Certified Internetwork Expert (CCIE)

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