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Skills

  • Sales pipeline management
  • Customer feedback analysis and action
  • Budgets
  • MS Office
  • Cost-saving strategies
  • Store opening and closing
  • CRM data analysis
  • Contract negotiation
  • Client satisfaction management
  • Regulatory compliance

Work Experiences

  • Closed contracts worth $11 in annual recurring revenue.
  • Achieved a 56% increase in sales.
  • Achieved 100% of sales targets for 2015.
  • Achieved a 84% sales lift for national accounts.
  • Boosted project delivery efficiency.
  • Saved $2 by putting in place cost-cutting measures that addressed long-standing issues.
  • Greeted customers and offered assistance with merchandise selection, accessory selection, and purchase completion.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Transported Microsoft Excel to the past year customer locations.
  • Had an excellent attendance record and was always on time for work.

Summaries

  • Sales Assistant with a specialty in quality assurance.
  • Analytical National Account Sales Associate with a track record of uncovering new market opportunities, leading to an increase of 13 new contracts in 2019.
  • Achieved consistent 65% sales growth.
  • Analytical National Account Sales Associate.
  • National Account Sales Associate with 11 years of successful data analysis and quality assurance experience.
  • Business-savvy National Account Sales Associate with extensive experience driving multimillion-dollar deal closures with national clients in Boston, contributing to 56% revenue growth.
  • Achieved 75% new customer acquisition growth.
  • Sales Assistant with experience in store opening and closing procedures, as well as money handling and merchandising.
  • Built strong client relationships.
  • Business-savvy National Account Sales Associate.

Accomplishments

  • Resolved product issue through consumer testing.
  • Conducted quarterly business reviews with top clients, uncovering opportunity pipelines that led to $17 in upsell revenue.
  • Developed promotional plans that increased product orders by 41% from major national retailers.
  • Optimized promotional spend across key national accounts, delivering a $15 ROI increase and strengthening overall account relationships.
  • Implemented customer-centric strategies that improved satisfaction scores by 53%, directly impacting client retention rates.
  • Negotiated pricing and terms with key retail partners, saving the company approximately $5 while expanding distribution channels.
  • Led customer-facing presentations and product demonstrations that resulted in 34% increase in national account enrollments.
  • Collaborated with team of 18 in the development of metric.
  • Maintained a 16% retention rate for high-value national accounts through proactive engagement and customized service offerings.
  • Led national pricing discussions, implementing competitive pricing structures that resulted in a 71% increase in profitability for strategic accounts.

Affiliations

  • Lions Club
  • Association of Information Technology Professionals
  • Sales Management Association (SMA)
  • International Federation of Accountants (IFAC)
  • American Marketing Association
  • Institute of Sales & Marketing Management (ISMM)
  • Customer Relationship Management Association (CRMA)
  • Women in Sales Everywhere (WISE)
  • National Association of Wholesaler-Distributors (NAW)
  • Business Marketing Association (BMA)

Certifications

  • Salesforce
  • LinkedIn Sales Navigator Certification - 2024
  • CRM Certification from Salesforce.com 2017
  • Certified Professional Sales Person (CPSP) by NASP 2021
  • Cisco Certified Network Associate (CCNA)
  • Certified Demand Generation Expert by Martech 2017
  • Certified Professional in Sales Management (CPSM) by NASP - 2020
  • Certified Customer Experience Professional (CCXP) by CXPA - 2022
  • Certified Sales Leadership Professional (CSLP) by Sales Management Association 2024
  • PRINCE2 Foundation Certification – 2023

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