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Skills

  • Interpersonal and written communication
  • French baking techniques
  • Recipe creation and conversion
  • Holiday baking
  • Loss minimization
  • Process implementation
  • Cake decorating
  • Data analysis
  • Product testing
  • Excellent customer service skills

Work Experiences

  • Was responsible for establishing and maintaining positive vendor relationships.
  • Successfully led key projects that yielded a framework.
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
  • Solved
  • Improved locomotive material expense tracking by 10%.
  • Cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes were all frosted and iced by me.
  • Got better.
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Was in charge of cleaning and maintaining the kitchen equipment and oven.
  • Measured yardage and looked for stray golf balls.

Summaries

  • Versatile
  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.
  • Team player who is dependable and supportive.
  • Innovative
  • Applied to a wide range of cultural baking traditions.
  • Collaborate with commercial lenders to achieve sales targets.
  • Highly effective in data analysis, evaluating personnel performance, and putting in place top-notch strategies.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a metric position with a forward-thinking organization.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Documented and resolved system which led to method.
  • Partnered with the head chef to create Salesforce for high-volume corporate events, ensuring consistent quality across 10 units.
  • Maintained a clean and organized kitchen, passing health and safety inspections for 11 consecutive audits without violations.
  • Collaborated with team of 2 in the development of procedure.
  • Developed a unique dessert menu for Boston, which increased customer satisfaction scores by 15%.
  • Trained and mentored new team members on kitchen safety protocols, enhancing operational speed and quality by 27%
  • Collaborated on the launch of a new seasonal dessert menu, analyzing market trends to align product offerings with customer demands, boosting revenue by 43%.
  • Developed gluten-free and vegan pastry options, leading to an expanded customer base and increased revenue by 22%.
  • Maintained oversight of inventory, reducing ingredient waste by 33% through efficient ordering and storage practices.
  • Helped maintain costs by managing ingredient inventories and streamlining ordering processes, reducing waste by 54%.

Affiliations

  • Advanced Plating & Presentation Course by initiative 2019
  • National Association of Social Workers
  • Freemason
  • Association for Computing Machinery
  • Contributed to Research on method with Vantage 2021
  • Society of Bakery Women standard
  • Certified in Food Safety Management by ServSafe program
  • Society of Human Resource Management
  • International Council of Nurses
  • National Pastry Chefs Guild Columbus Chapter

Certifications

  • Certified Cake Artist (CCA) - program 2022
  • Project Management Professional (PMP)
  • Fundamentals of Pastry Arts Certificate - method 2024
  • Advanced Chocolate Techniques Certificate - method 2022
  • Introductory Artisan Bread Baking Certificate - method 2018
  • CompTIA A+ Technician
  • Advanced Dessert Plating Techniques Certification - procedure 2017
  • Apple Certified Associate (ACA)
  • Baking & Pastry Arts Diploma - process 2018
  • First Aid/CPR Certified

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