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Skills

  • Budgets
  • Electronic document management systems (Asana)
  • Team management
  • Time management and prioritization
  • Internal and external audit preparation
  • Archive management
  • Operational improvement
  • Business operations
  • Project organization
  • Recordkeeping skills

Work Experiences

  • Assisted with inbound and outbound document processes, such as document sorting, logging, and work order creation.
  • Tracked the performance of system and process integrity, vendors, internal workflows, and SLAs by monitoring and creating control reporting.
  • Created and implemented system implementation plans to allow users and documentation to be integrated during company mergers.
  • Assisted in the development and maintenance of the documents that resulted from the continuous improvement activities.
  • Was in charge of the document control system, which included work instructions, procedures, and databases.
  • Achieved a 33% increase in user satisfaction.
  • Was in charge of file archiving and retrieval.
  • Engineering change orders were completed, configured, and revised by me.
  • Achieved ISO ITIL certification for 2018.
  • Created and maintained user accounts and ensured that documents were properly routed for approval and training.

Summaries

  • Growth mindset and eagerness to assist the team in moving the company forward with any task.
  • Process documents for revision and approval, organize documents from conception to distribution and filing, and develop systems for training employees on document control procedures.
  • Acclaimed for designing and implementing a compliance audit process that resulted in a 32% decrease in document access errors during review cycles.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • With a 17-year background in Miscellaneous environments, I am a meticulous and methodical document management professional.
  • Document Control and Management Strategies are developed and implemented by a Document Processing Specialist.
  • Achieved Excellence Award by streamlining document access protocols.
  • Records Management Supervisor is a multi-talented Records Management Supervisor who is consistently rewarded for planning and operational improvements.
  • Strong organizational skills, as well as the ability to think strategically and respond quickly to both internal and external demands.
  • Problem-solver, project manager, and system manager with expertise in initiative and metric software.

Accomplishments

  • Conducted comprehensive risk analysis on document control systems, minimizing vulnerability of sensitive information by 54% through protocol enhancements.
  • Supervised a team of 14 to process 2 digital and physical records daily, ensuring full compliance with retention and disposal regulations.
  • Automated retention policy enforcement mechanisms, reducing human error in records management and improving compliance by 51% in 2020.
  • Developed and implemented a comprehensive records retention strategy that reduced physical storage needs by 62% in 2017.
  • Directed budget planning for records management, maintaining consistent operations under budget by 60% over a period of 2024.
  • Led vendor negotiations resulting in a 72% reduction in offsite record storage fees while improving retrieval turnaround.
  • Introduced a cross-department records management training program that increased compliance rates by 70% and reduced data retrieval errors.
  • Collaborated with IT to enhance data classification protocols, resulting in retrieval time improvement by 72% and better alignment with information governance standards.
  • Documented and resolved method which led to system.
  • Collaborated with team of 4 in the development of metric.

Affiliations

  • Organization of Legal Professionals (OLP)
  • Society of American Archivists (SAA)
  • Rotary International
  • Toastmasters
  • PRISM International (Professional Records and Information Services Management)
  • Certified Records Manager (CRM) Certification
  • Cloud Security Alliance
  • International Legal Technology Association (ILTA)
  • American Society of Safety Professionals
  • Society of Women Engineers

Certifications

  • Lean Six Sigma Green Belt Certification - Columbus
  • Certified Information Privacy Manager (CIPM) - method
  • Certified Document and Records Manager (CDRM) - method
  • General Data Protection Regulation (GDPR) Practitioner Certification - Phoenix
  • CompTIA Network+
  • Certified Public Accountant (CPA)
  • Professional Certification in Knowledge Management (PCKM) - metric
  • Certified Archive Practitioner - metric
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Business Continuity Professional (CBCP) - Disaster Recovery Institute International

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