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Skills

  • Accounting software proficiency (QuickBooks)
  • Management accounting
  • Budgeting
  • Client Satisfaction Improvement
  • Closing processes
  • Sheet balancing
  • Tax reporting
  • Financial data audit
  • Delinquency Rate Reduction
  • Financial report generation

Work Experiences

  • Achieved results within two years.
  • Analyzed and monitored discrepancies in billing data, reporting directly to senior executives on potential financial impacts.
  • Achieved a $12 reduction in operational costs.
  • Collaborated with initiative customers to determine their needs and deliver metric service.
  • Assisted the legal department in following up on delinquent accounts, leading to a $198,000 recovery in unpaid invoices.
  • Paid vendors and employees by receiving and verifying expense reports and monitoring discount opportunities.
  • Analyzed discrepancies in billing data.
  • Collaborated with the finance team to streamline billing processes, reducing invoice processing time by 5%.
  • Built and maintained a comprehensive client tracking system to document billing queries, reducing response times to 4 days.
  • Answered 4 calls per several months to help customers with their questions and concerns.

Summaries

  • Achieved a retention rate of over 51%.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved a 80% reduction in monthly outstanding invoices.
  • To ensure payment accuracy, be familiar with verifying information in the accounting ledger against vendor information.
  • Dedicated to increasing profits, lowering accounting errors, and streamlining accounting processes.
  • Hardworking and effervescent, with a strong desire for precision and efficiency.
  • Accomplished billing professional with a strong foundation in managing cross-functional teams and billing software setups. Significant experience in reducing invoice processing times and enhancing reporting accuracy, delivering sustainable operational efficiencies.
  • Accounting principles, reconciliation procedures, report generation, and account payment processing are all areas of expertise.
  • Executive Billing Assistant with over 4 years of experience who is efficient and detail-oriented.
  • Committed to processing invoices with 100 percent accuracy.

Accomplishments

  • Built detailed client account tracking databases, preventing missed billing opportunities and increasing yearly recurring revenue by $52,000.
  • Monitored unbilled revenue and worked to resolve discrepancies, leading to the collection of $174,000 in outstanding balances.
  • Collaborated with human resources to streamline the approval process for high-value invoices, cutting processing time by 29%.
  • Achieved 55% increase in electronic payment adoptions by planning and executing client outreach strategies.
  • Improved historical data accuracy in billing ledgers by auditing past records, resulting in error reduction across 7 customer accounts.
  • Implemented a customer feedback system that improved billing communication and reduced dispute resolution time by 42%.
  • Assisted in developing and implementing automated billing processes, decreasing manual data entry time by 3 hours per month.
  • Identified and rectified database issues affecting billing cycles, preventing revenue loss of approximately $69,000 annually.
  • Improved the efficiency of reconciliation processes by implementing Workday, ensuring accurate financial reporting within 17 days after month-end.
  • Handled escalated account concerns, achieving 23% client satisfaction by addressing billing discrepancies in a timely manner.

Affiliations

  • Certified Member of the Billing and Invoicing Technology Alliance (BITA)
  • Rotary International
  • National Association of Finance & Accounting Professionals (NAFAP)
  • International Council of Nurses
  • Society of Women Engineers
  • National Association of Social Workers
  • Lions Club
  • American Medical Informatics Association
  • Active Member in the Contract Management Association (CMA)
  • American Institute of Professional Bookkeepers (AIPB)

Certifications

  • CompTIA Network+
  • Advanced Certified Senior Billing Specialist (ACSBS) – Brightline
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Network Associate (CCNA)
  • Certified Financial Services Auditor (CFSA) – Institute of Internal Auditors, 2019
  • ServSafe
  • Certified Revenue Integrity Professional (CRIP) – standard
  • Certified Public Accountant (CPA)
  • Certified Professional Biller (CPB) - Meridian, 2015
  • Certified Fraud Examiner (CFE) – Association of Certified Fraud Examiners (ACFE)

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