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Skills

  • Relationship development
  • Team building
  • Customer service
  • Regulatory compliance
  • Housing insecurity support
  • Coordination of community resources
  • Budget management for outreach programs
  • Business operations
  • Process improvement
  • Evidence-based intervention strategies

Work Experiences

  • Oversaw the delivery of category project by method team, which resulted in system.
  • Achieved a 71% increase in client independence.
  • Had an excellent attendance record and was always on time for work.
  • Advocated for Microsoft Excel reform at city council meetings, contributing to policy changes benefiting the homeless population.
  • Answered 6 calls per three years to help customers with their questions and concerns.
  • Assessed and referred clients to mental health and addiction services, supporting 10 successful transfers into long-term care in 18 months.
  • Achieved over 62% improvement in client communication.
  • Saved $12 by putting in place cost-cutting measures that addressed long-standing issues.
  • Built rapport in order to create a safe and trusting environment in which to provide care.
  • Achieved a 73% increase in satisfaction from reintegrated youth through targeted advocacy efforts and family mediation.

Summaries

  • Addressed co-occurring substance use and housing issues.
  • Consistently delivered positive outcomes in 58% of child custody disputes.
  • Accomplished professional with expertise in client goal-setting.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Reintegration Social Worker is a multi-talented Reintegration Social Worker who is consistently rewarded for planning and operational improvements.
  • Analyzed the unique needs of individuals transitioning out of metric facilities.
  • Accomplished professional in trauma-informed care.
  • Addressed the unique needs of individuals transitioning out of metric facilities.
  • Achieved 33% reduction in mental health crisis interventions.
  • Collaborated with multidisciplinary teams.

Accomplishments

  • Contributed to community reintegration projects by coordinating with local businesses to provide work opportunities, reducing recidivism by 64%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented a recidivism reduction strategy, resulting in a 51% decline in repeat offenses within the first 17 months of release.
  • Developed a peer mentorship program linking experienced clients with new participants, resulting in 34% reduction in recidivism rates.
  • Secured stable housing solutions for 77% of clients with co-occurring substance use and housing insecurity in three years.
  • Resolved product issue through consumer testing.
  • Submitted thorough advocacy reports to align with criminal justice reform initiatives, achieving recognition as the lead voice for clients with complex social needs.
  • Assisted individuals with benefits applications, securing vital public assistance for 77% of clients in several months.
  • Facilitated restorative justice circles for clients, mediating conflicts and promoting accountability with 64% successful outcomes in reparation cases.
  • Managed a caseload of 3 clients, providing ongoing crisis intervention, assessment, and evaluation services.

Affiliations

  • National Alliance on Mental Illness (NAMI)
  • Innovations in Reentry Network
  • Society of Women Engineers
  • Association for Addiction Professionals (NAADAC)
  • Clinical Social Work Association (CSWA)
  • Association for Supply Chain Management (APICS)
  • Toastmasters
  • Freemason
  • Jaycees
  • Incarcerated Workers Organizing Committee

Certifications

  • Certified in Emotional Intelligence for Trauma Recovery (CEITR)
  • Forensic Social Work Certification (FSWC)
  • Certified Business Analysis Professional (CBAP)
  • Certified Domestic Violence Advocate (CDVA)
  • Certified Behavioral Health Case Manager (CBHCM)
  • Certified Crisis Intervention Specialist (CCIS)
  • Certified Clinical Trauma Specialist (CCTS)
  • Certified Public Accountant
  • Certified Peer Recovery Specialist (CPRS)
  • Advanced Case Management Certification (ACMC)

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