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Skills

  • Attention to detail
  • Office administration
  • HR policies
  • Relationship development
  • Customer service
  • Company policy updates and compliance
  • Detailed policy interpretation
  • Scheduling
  • Digital File Management
  • Staff education and training

Work Experiences

  • Coordinated subordinates' and staff's work activities in the areas of employment, compensation, labor relations, and employee relations.
  • Achieved 75% reduction in record-keeping errors.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Addressed compensation and benefits inquiries.
  • Addressed performance issues.
  • Compensation, benefits, and performance management systems, as well as safety and recreation programs, were all administered by me.
  • Responsible for the recruiting process
  • Aligned policies with changes in Boston labor laws.
  • Analyzed workforce demographics.
  • Oversaw the delivery of program project by procedure team, which resulted in metric.

Summaries

  • Technical and communication abilities are exceptional.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Achieved a 43% decrease in record-keeping inaccuracies.
  • Dedicated team player pursuing a metric in Miscellaneous in order to make a positive impact in the industry through organizational behavior and change management.
  • Cut recruitment timeline by 3 days.
  • HR principles and procedures are well-versed.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • HR Assistant is a multi-talented HR Assistant who is consistently rewarded for planning and operational improvements.
  • Communicative and decisive, with a focus on enhancing and maintaining HR administration, payroll, and recruiting efficiency.
  • Strengths in strategic planning and stakeholder engagement backed up by Miscellaneous training.

Accomplishments

  • Documented and resolved method which led to initiative.
  • Administered employee surveys to gather feedback on workplace satisfaction improvements, which directly led to a 81% increase in employee morale.
  • Organized bi-annual training sessions for 4 employees, leading to a 73% increase in employee satisfaction scores based on post-training feedback.
  • Provided direct support to HR during annual open enrollment, ensuring that 15% of eligible employees enrolled before deadlines.
  • Improved the onboarding material for new hires, reducing orientation time by 8 hours and increasing employee integration speed by 33%.
  • Partnered with recruitment teams to implement retention programs for high-turnover roles, reducing turnover rate by 79% within 2017.
  • Facilitated interdepartmental HR meetings, gathering insights that led to cross-functional projects improving department-wide communication by 82%.
  • Supported the HR Manager in administering health and retirement benefits with 60% enrollment accuracy, ensuring compliance with company policies and improving employee satisfaction.
  • Led onboarding processes for new hires, managing documentation and orientation for 9 employees, resulting in a 82% reduction in administrative errors.
  • Created internal diversity and inclusion reports, resulting in executive approval for policies that improved company culture by 83%.

Affiliations

  • Council of Human Resource Executives (CHRE) – Participated in closed discussions on optimizing employee onboarding processes.
  • National Association of Social Workers
  • American Society of Safety Professionals
  • HR Technology Conference & Exposition - Participated in various sessions on emerging HR technologies, including onboarding tools.
  • Society of Human Resource Management
  • Project Management Institute
  • HR Certification Institute (HRCI) - Earned Lean in 2015 to deepen expertise in payroll compliance and conflict resolution skills.
  • Human Capital Institute (HCI) Membership - Specialized in recruitment strategies and advancing workforce demographics reports.
  • Women in Human Resources (WiHR) - Active participant in their mentoring programs, focusing on resolutions and compliance training.
  • Institute for Human Resources (IHR) Member - Completed certification in employee records management in 2022.

Certifications

  • First Aid/CPR Certified
  • CompTIA Security+
  • HIPAA Compliance Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Human Resources Information Systems (HRIS) Analyst Certification
  • Certified Public Accountant
  • Workplace Investigations Certification
  • Professional in Human Resources (PHR)
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant (CPA)

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