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Skills

  • Operational improvement
  • IT department coordination
  • Lesson implementation
  • Budgets
  • Special education
  • Middle school education
  • Inventory tracking improvements
  • Differentiated instruction
  • Organization
  • Digital literacy skill-building

Work Experiences

  • Created a schedule to track technology-related requests.
  • Analyzed feedback from school staff and students.
  • Collaborated with teaching staff to integrate new educational apps into the curriculum, increasing student-interaction rates by 62%.
  • Used initiative exercises and repetition, which allowed students to quickly grasp new standard concepts.
  • Assisted in creating a virtual learning infrastructure.
  • Took attendance, graded assignments, and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
  • Graded student assignments after assessing their quality and completeness.
  • Coordinated with vendors to procure technology equipment, reducing overall costs by $6 by leveraging bulk purchasing agreements.
  • Collaborated with the teacher to plan and implement lessons that followed the curriculum, goals, objectives, and philosophies of the school.
  • Contributed to a campus-wide technological modernization project.

Summaries

  • Organized and motivated, with the ability to successfully manage client relations and strategic planning.
  • With a proactive and diligent approach, supports faculty and classroom needs.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Student behavior management and redirection are skills that a well-coordinated and diligent activity coordinator possesses.
  • Achieved 17% approval ratings from teaching staff for tech support.
  • Perceptive teacher with 13 years of experience working with process students.
  • Achieved 55% satisfaction scores on workshops.
  • Achieved 29% improvement in digital literacy.
  • Achieved a 70% reduction in repeated downtime issues.
  • Recognized on a regular basis for outstanding performance and contributions to the Computers Software industry's success.

Accomplishments

  • Developed and updated technology troubleshooting guides that cut support resolution times by 46% minutes on average.
  • Effectively managed IT inventory for campus departments, reducing asset misplacement by 64%.
  • Implemented Jira systems in administrative tasks, speeding up daily operations and document processing by 38%.
  • Assisted with digital transformation initiatives, advancing the technology infrastructure across 18 academic departments.
  • Performed routine maintenance on audio-visual equipment, enabling 6 events to proceed seamlessly with zero technical failures.
  • Monitored network performance and conducted troubleshooting, reducing downtime during classes by an average of 15% hours per week.
  • Co-designed cybersecurity policies that reduced potential vulnerabilities by 66% within the first 3 months of implementation.
  • Helped migrate 18 user accounts to a more secure cloud-based system, increasing system uptime by 72%.
  • Installed and updated over 16 campus computers and devices, ensuring optimal performance during the academic year.
  • Collaborated with instructional technology teams to create interactive digital classrooms, improving student engagement by 31%.

Affiliations

  • Member of the Association for Educational Communications and Technology (AECT)
  • Member of the Educational Technology Leadership Consortium
  • Association for Computing Machinery
  • Technology Assistance Group for Education (TAGE) Membership
  • Jaycees
  • Project Management Institute
  • Lions Club
  • Rotary International
  • Member of the Future of Education Technology Conference (FETC)
  • American Marketing Association

Certifications

  • CompTIA Security+
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Workspace (G Suite) Certification
  • Certified Data Privacy Solutions Engineer (CDPSE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe
  • Apple Certified Support Professional (ACSP)
  • Google Certified Professional Cloud Architect
  • HDI Desktop Support Technician Certification
  • SHRM Certified Professional (SHRM-CP)

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