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Skills

  • Lawn mowing
  • Bloodborne pathogen training
  • Floorplan customization for different event types
  • Effective storage inventory management for events
  • Client-Centered Problem Solving
  • Facilities maintenance
  • Knowledge of venue-specific operational workflows
  • Event logistics management
  • Guest service and request fulfillment
  • Preventive and reparative maintenance

Work Experiences

  • Addressed requests for additional furniture or decorations.
  • Anticipated last-minute requests.
  • Maintained system equipment in accordance with supervisory instructions.
  • Cleaned specialty spaces like chemistry laboratories with safe solvents to keep them clean.
  • Worked with the custodial lead to assess the cleanliness of rooms before and after events to ensure a consistent guest experience.
  • Communicated with the kitchen and bartending staff about guest drink and food orders.
  • Finished floor maintenance in 18 months, which included stripping, sealing, and finishing standard materials.
  • Kept carpets clean and protected them by steam cleaning and shampooing them on a regular basis.
  • Adjusted layouts and staging for client needs.
  • Files, desktops, office glass, partitions, doors, and walls were all washed and spot-cleaned.

Summaries

  • Expert in the operation of audio-visual, lighting, and HVAC systems.
  • Adhered to safety and aesthetic standards.
  • Accomplished Banquet Events Houseman skilled in coordinating between event planning teams, vendors, and catering staff, ensuring smooth event transitions with minimal downtime.
  • Custodial requirements of Automotive and Motor Vehicles buildings, including bathrooms, workspaces, and customer areas, are familiar with maintaining organized inventories and handling custodial requirements.
  • Team-oriented, punctual, and conscientious.
  • Trained in operating equipment, handling chemicals, and restocking supplies.
  • To department supervisors, identifies and reports safety hazards and major repair needs.
  • Professional with a positive attitude who is available to work a variety of hours.
  • Costs were consistently reduced while profits were increased.
  • Offering 14 years of experience cleaning rooms, supervising laundry, and keeping an eye on the grounds for general maintenance.

Accomplishments

  • Monitored venue space usage to ensure compliance with fire codes and permit restrictions, contributing to safer environments while hosting more than 11 events annually.
  • Improved turnover time between events from two years to one year by introducing innovative equipment configurations, resulting in increased availability of the venue for future bookings.
  • Supported ballroom transformations for international corporate conferences, demonstrating agile problem-solving when event layouts changed with minimal notice.
  • Spearheaded an initiative to reduce furniture setup times by 21% through new organizational processes, resulting in faster client turnover between events.
  • Integrated new team-wide processes for handling emergency situations during large public functions, ensuring compliance with local safety regulations and securing client peace of mind.
  • Implemented an enhanced layout system that reduced event setup time by 40% and allowed for quicker transitions between events held on the same day.
  • Successfully coordinated guest seating arrangements on-site, facilitating changes at the last minute without disrupting the overall event timeline.
  • Assisted senior event managers in the execution of 16 VIP events attended by high-profile guests, consistently maintaining confidentiality and professionalism throughout.
  • Executed multiple room flips in one day, adjusting layouts based on detailed specifications while ensuring zero delays in event progression for a multi-million-dollar client.
  • Independently managed the setup and breakdown of geographically diverse venues within a 14-mile radius, ensuring event consistency across each site.

Affiliations

  • Convention Industry Council (CIC)
  • National Restaurant Association (NRA)
  • Hotel and Catering International Management Association (HCIMA)
  • International Council of Nurses
  • Certified Food and Beverage Executive (CFBE)
  • Certified Meeting Professional (CMP)
  • Society of Government Meeting Professionals (SGMP)
  • Society of Human Resource Management
  • Association of Conference and Event Directors (ACED)
  • National Conference Center Association (NCCA)

Certifications

  • Project Management Professional (PMP)
  • Basic Event Equipment Operation Certification Brightline 2015
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Security+
  • Team Building and Group Dynamics Certification by Northwind 2018
  • Special Event Leadership Certificate Harbor & Co. 2024
  • OSHA 10-Hour General Industry Certification – 2021
  • First Aid/CPR Certified
  • Certified Hospitality and Tourism Management Professional (CHTMP) - 2020
  • COVID-19 Awareness and Management in Hospitality Certification Lakeside Partners

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