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Skills

  • Healthcare Policy Development
  • Patient safety
  • Documentation and record management
  • Quality improvement initiatives
  • Accreditation support
  • Performance metrics
  • Personnel management
  • Health information systems
  • Electronic Health Record (EHR) systems proficiency
  • Policies and procedures

Work Experiences

  • Oversaw daily operations at a facility that cared for more than 10 people.
  • Delivered income records, balance sheets, and standard documents to the board to keep executives informed of all potential financial issues.
  • Coordinated the delivery of exceptional patient care by evaluating workflows and facilitating positive metric changes.
  • Achieved a 63% reduction in turnover rates.
  • Achieved a 43% decrease in vendor costs.
  • Actively engaged in recruitment of nursing staff.
  • Worked with a multidisciplinary team to improve patient care and response times overall.
  • Recruited well-qualified candidates to fill vacancies and provide unsurpassed care to residents.
  • Achieved a 42% decrease in employee turnover.
  • Created policies to align procedures with nursing home strategic initiatives and ensured that I followed all statutory, regulatory, state, and federal regulations.

Summaries

  • Process improvement and strategic planning are two areas in which I have experience.
  • Results-oriented Miscellaneous professional with client relations, workflow optimization, and data analysis strengths.
  • Motivating leader who has built and managed standard teams in the past.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • With 4 years of progressive experience managing busy healthcare facilities, Nursing Administrator is an insightful Nursing Administrator.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Strong technical skills and experience in team leadership.
  • Performance reporting in process settings and client relations in team leadership settings.
  • Expert in method with a strong aptitude for implemented and improved.
  • PMP certified

Accomplishments

  • Introduced bilingual nursing and administrative staff, increasing patient satisfaction scores among non-English-speaking patients by 47%.
  • Coordinated multi-disciplinary rounds to improve communication and collaboration between medical teams, leading to a 21% improvement in patient outcomes.
  • Designed and implemented emergency preparedness training sessions, achieving a 46% certification rate among staff for crisis management competencies.
  • Managed a 13-bed acute care facility, ensuring adherence to process standards and achieving a 57% improvement in patient satisfaction scores year-over-year.
  • Collaborated with department heads and clinical teams to implement a patient throughput improvement plan, reducing wait times by 46%.
  • Implemented an automated staffing system to improve shift scheduling and effectively reduced overtime costs by 24%.
  • Created comprehensive succession planning initiatives to train future leaders, resulting in the internal promotion of 12 nurses within two years.
  • Led a hospital-wide initiative to reduce medication errors, resulting in a 57% decrease in incidents within several months.
  • Collaborated with financial teams to manage a $65,000 departmental budget, successfully lowering operational costs by 40% without compromising quality of care.
  • Monitored patient experience data and implemented targeted interventions, raising the overall patient satisfaction by 36%.

Affiliations

  • Member, Organization for Associate Degree Nursing (OADN) - Contributed to discussions and initiatives aimed at elevating associate degree nursing education and practice.
  • Volunteer, initiative Health Policy Advocacy Group - Assisted in shaping state and local health policy with a focus on improving nursing standards and patient care.
  • Volunteer Coordinator, method, National Nurses United (NNU) - Led campaigns and advocacy efforts supporting nursing professional development and workplace conditions.
  • Member, American Association of Critical-Care Nurses (AACN) - Engaged in professional development focused on critical care nursing and management practices.
  • Member, Nursing Administration Online Community - Actively engaged in online discussions on management strategies, healthcare technologies, and patient care improvements.
  • Chair, Hospital Quality and Patient Safety Committee - Led efforts to evaluate and enhance hospital operational workflows, resulting in improved patient outcomes.
  • Participant, Transformational Leadership in Nursing Seminar - Attended conferences and workshops focusing on leadership in complex healthcare environments.
  • Executive Member, Sigma Theta Tau International Honor Society of Nursing (STTI) - Engaged in global nursing leadership and research collaborations to drive advancements in patient care.
  • Alumna, Nurse Executive Program - Earned an executive nursing leadership certification, focusing on strategic planning and organizational development.
  • Affiliation, American Nurses Association (ANA) - Contributed to policy discussions and advocacy initiatives aimed at improving healthcare delivery and nursing standards.

Certifications

  • Accredited Case Manager (ACM) - American Case Management Association (ACMA)
  • Certified Professional in Healthcare Information and Management Systems (CPHIMS) – HIMSS
  • Apple Certified Associate (ACA)
  • Certified Nurse Administrator (CNA) - framework
  • Certified Population Health Nurse (CPHN) - framework
  • Project Management Professional (PMP)
  • Google Certified Professional Cloud Architect
  • Certificate in Health Services Management - Lakeside Partners
  • ServSafe
  • SAP Certified Application Associate

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