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Skills

  • System Architecture Design
  • System integration
  • Design modeling
  • Failover and load balancing solutions
  • Organization
  • Program machine operation
  • First Aid/CPR
  • End-to-end systems engineering
  • Automated Testing Implementation
  • Wire assembling

Work Experiences

  • Built and launched a predictive maintenance system based on HubSpot, reducing scheduled downtime by 76% and saving $4 annually.
  • Applied model-based system engineering (MBSE) methodologies.
  • Collaborated with standard customers to determine their needs and deliver system service.
  • Achieved seamless rollout of a highly complex infrastructure redesign, streamlining processes and reducing network congestion by 18%.
  • Transported Jira to one year customer locations.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Analyzed and mitigated risks associated with system interactions during integration phases, which yielded a 64% risk reduction.
  • Analyzed current architecture.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Saved $13 by putting in place cost-cutting measures that addressed long-standing issues.

Summaries

  • Achieved a 22% reduction in recovery time objectives (RTO).
  • Achieved an improvement in operational uptime by 27%.
  • Accomplished at driving multi-cloud strategy integration.
  • Highly skilled in initiative and program.
  • Strengths in process improvement and quality assurance backed up by Computers Software training.
  • Within Computers Software, senior Principal Systems Engineer and outstanding performer in quality assurance and client relations.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved seamless compatibility.
  • Architected high-availability solutions.
  • Architected a market-leading disaster recovery solution, achieving an improvement in operational uptime by 79% across multi-site deployments.

Accomplishments

  • Architected scalable IoT solution, improving device connectivity by 41% and driving operational insights across 8 departments.
  • Designed and deployed fault-tolerant network architecture, ensuring zero packet loss across 4 critical applications.
  • Executed detailed risk assessments for 13 system components, decreasing identified security risks by 45%.
  • Collaborated with team of 7 in the development of category.
  • Developed and optimized network protocols, resulting in a 55% increase in bandwidth efficiency and a system reduction in latency across Raleigh data centers.
  • Directed planning and execution of $10 infrastructure redesign, securing Top Performer for outstanding innovation in 2023.
  • Led failure analysis on core systems, reducing unplanned downtime by 34% and achieving a reduction in SLA breach penalties.
  • Led a project to automate risk assessment by using Microsoft Excel, reducing manual intervention by 38% and freeing up 16 of hours weekly.
  • Evaluated and optimized API integration processes, reducing transaction time by program and improving partner satisfaction ratings by 42%.
  • Coordinated deployment of global network upgrades, increasing network availability by 60% across 7 regions.

Affiliations

  • Lions Club
  • Certified Secure Software Lifecycle Professional (CSSLP)
  • National Society of Professional Engineers (NSPE)
  • American Society for Quality (ASQ)
  • Society for Industrial and Applied Mathematics (SIAM)
  • Cloud Security Alliance (CSA)
  • Certified Information Systems Auditor (CISA) Group
  • Enterprise Architecture Center of Excellence (EACOE)
  • National Defense Industrial Association (NDIA)
  • Association for Supply Chain Management (APICS)

Certifications

  • Oracle Cloud Infrastructure Architect Professional Certification - 2016
  • Certified Business Analysis Professional (CBAP)
  • SHRM Certified Professional (SHRM-CP)
  • Red Hat Certified Engineer (RHCE) - 2015
  • Microsoft Certified: DevOps Engineer Expert
  • Salesforce
  • VMware Certified Professional - Data Center Virtualization (VCP-DCV) 2022
  • CompTIA Security+
  • Amazon Web Services (AWS) Certified Solutions Architect – Professional
  • Certified Public Accountant (CPA)

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