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Skills

  • Planning and coordination
  • Asana expertise
  • RFI Scanners
  • Cross-functional team leadership
  • Business operations
  • Automation of Deployment Processes
  • Risk mitigation
  • Performance metrics analysis
  • Scrum methodology
  • Budget administration

Work Experiences

  • Developed a reputation for punctuality and hard work.
  • Aligned with agile principles.
  • Collaborated with senior engineers and architects.
  • Coached teams on best practices around infrastructure as code, leading to a 49% decrease in manual errors during deployments.
  • Answered 9 phone calls per several months to assist customers.
  • QuickBooks was delivered to customer locations by me.
  • Assisted in the creation of program procedures.
  • Conducted post-implementation reviews.
  • Championed continuous integration practices.
  • Learned process improvement and project management to help with office needs.

Summaries

  • Achieved 51% more accurate delivery schedules.
  • Active leader with excellent communication and collaboration skills.
  • Coordination of procedure, program, and category projects with co-located and off-site teams is a strong suit.
  • Project management in framework settings and team leadership in client relations settings.
  • Technical Delivery Lead with 4 years of experience leading and developing cross-functional technical teams to execute and deliver major technology initiatives.
  • Technical Delivery Lead with risk assessment and vendor management abilities.
  • Experienced in gathering requirements, defining scopes, and developing project plans in consultation with customers and other stakeholders.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Talented Technical Delivery Lead seeking new professional challenges with Vantage and 11 years of related experience.
  • Focused, proactive, and aware of shifting company, customer, and project requirements.

Accomplishments

  • Implemented a continuous improvement framework that reduced project touchpoints and streamlined deliverables by 83%.
  • Conducted retrospective meetings that led to a 64% reduction in redundant or low-value tasks for future sprints.
  • Collaborated with business units to align technology roadmaps with corporate strategy, reducing misalignment issues by 80% and enhancing stakeholder satisfaction.
  • Developed an early-warning system for project delays, reducing response times to potential blockers by 17 days.
  • Established clear success metrics for performance and delivery, leading to continuous improvement and decreasing missed deadlines by 34%.
  • Enhanced team morale by implementing advanced conflict resolution strategies, reducing incident resolution time by 5 hours.
  • Provided leadership during critical phases of framework, ensuring delivery ahead of schedule by 3 days and under budget by 44%.
  • Optimized the deployment of third-party software, ensuring seamless integration and reducing go-live issues by 58%.
  • Led the integration of Jira across teams, boosting operational performance and reducing communication bottlenecks by 36%.
  • Fostered collaboration between multiple teams, facilitating knowledge sharing, speeding up project decision-making processes, and reducing dependencies by 74%.

Affiliations

  • Member, The Technical Leadership Council - Engaged in cross-industry discussions to improve transparency and leadership in technical delivery practices.
  • Member, Association of Information Technology Professionals (AITP) - Actively involved in discussions about managing technical delivery in an evolving IT landscape.
  • Volunteer Mentor, TechWomen - Provided guidance on technical leadership strategies for women professionals in technology.
  • Participant, Technology Leaders Forum - Contributed to discussions on digital transformation and managing project portfolios.
  • Certified ScrumMaster (CSM) - Certification achieved from Scrum Alliance in 2021, demonstrating expertise in Agile methodologies.
  • Volunteer, Digital Delivery Group - Participated in initiatives aimed at improving digital transformation efforts in large-scale projects.
  • Participant, Continuous Delivery Foundation (CDF) - Contributed to discussions about improving deployment practices and automation within development pipelines.
  • Member, Chartered Institute for IT (BCS) - Engaged in continuing professional development, particularly related to project lifecycle management.
  • Contributor, PMI's Global Conference - Acted as a panelist in 2015, discussing challenges in stakeholder communication for complex technical projects.
  • Professional Member, IEEE Computer Society - Regularly attended workshops emphasizing modern technology integration in project management.

Certifications

  • Lean Six Sigma Black Belt Certification – Lakeside Partners
  • ITIL Foundation Certification in IT Service Management – AXELOS
  • Google Cloud Certified - Professional Cloud Architect - 2019
  • Google Certified Professional Cloud Architect
  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)
  • DASA DevOps Professional – Enable and Scale – DevOps Agile Skills Association
  • Microsoft Certified: Azure DevOps Engineer Expert 2021
  • CompTIA Security+
  • Certified Application Security Engineer (CASE) - Microsoft Excel

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