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Skills

  • Regulatory compliance
  • Business operations
  • Cultural competence in patient care
  • Budgets
  • Crisis intervention leadership
  • Health literacy promotion
  • Customer service
  • Team management
  • Compassionate patient care
  • In-depth reports and documentation

Work Experiences

  • Collaborated on client financial assessments.
  • Achieved a 52% reduction in hospital admissions.
  • Based on post-care surveys.
  • Collaborated with outside agencies.
  • Advocated for policy changes within the hospital system that reduced the caregiving burden on families by 21%.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Created discharge plans in accordance with patient abilities and home environments, reducing post-discharge complications and improving recovery rates by 56%.
  • Designed education modules for patients and families.
  • Accessed more advanced care resources.
  • Achieved a 67% improvement in patient compliance.

Summaries

  • Achieved innovative chronic care management solutions.
  • In addition to routine care and support, they are trained to provide crisis intervention services.
  • Ready to put my 14 years of experience to work in a challenging, patient-centered position with room for advancement?
  • Patient education, treatment coordination, and program referrals are all skills that a capable Medical Social Worker possesses.
  • Achieved results in 2017.
  • Chronic Illness Case Manager with 18 years of successful budget management and quality assurance experience.
  • Achieved a 84% reduction in hospitalization rates.
  • Currently holding a Arizona driver's license.
  • Achieved 68% better patient adherence.
  • Chronic Illness Case Manager providing compassionate care and support, helping reduce depression rates among chronic illness patients by 16%. Pioneered emotional and mental health strategies that improve overall patient well-being.

Accomplishments

  • Championed the use of procedure within case management practice, reducing paperwork while improving timely access to patient charts and data.
  • Received positive patient feedback for compassionate care delivery when guiding patients and families through complex healthcare systems and chronic disease management.
  • Assessed patient progress over 7 sessions, adjusting care plans accordingly, which led to procedure, such as improved patient mobility or decreased pain levels.
  • Streamlined patient follow-up processes and reduced case management time by integrating Power BI, improving efficiency by 71%.
  • Collaborated with team of 7 in the development of program.
  • Documented and resolved process which led to category.
  • Led multidisciplinary research projects on chronic conditions, presenting findings at Columbus medical conferences to share best practices.
  • Coordinated with external specialists and community organizations to ensure comprehensive care support, successfully reducing gaps in patient care by 79%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed a caseload of 11 chronic illness patients, facilitating consistent care and reducing hospital readmissions by 29%.

Affiliations

  • American Psychological Association (APA) in Healthcare Services
  • Association for Behavioral and Cognitive Therapies (ABCT)
  • Society of Human Resource Management
  • Association for Community Affiliated Plans (ACAP)
  • American Chronic Pain Association (ACPA)
  • Jaycees
  • American Case Management Association (ACMA)
  • Integrative Health Care Practitioners Association (IHCPA)
  • American Academy of Ambulatory Care Nursing (AAACN)
  • Academy of Certified Social Workers (ACSW)

Certifications

  • CompTIA A+ Technician
  • Certified Hospice and Palliative Care Nurse (CHPN)
  • Certified Managed Care Nurse (CMCN)
  • Certified Business Analysis Professional (CBAP)
  • Crisis Intervention Certification
  • Licensed Clinical Social Worker (LCSW)
  • Certified Telehealth Coordinator (CTC)
  • Certified Emergency Nurse (CEN)
  • Certified Health Education Specialist (CHES)
  • Cisco Certified Network Associate (CCNA)

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