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Skills

  • Organization
  • Cybersecurity strategy development
  • Enterprise mobility solutions
  • Employee engagement through technology adoption
  • Change management in IT environments
  • Team management
  • Business intelligence tool implementation
  • Product development
  • Customer experience enhancement
  • Continuous process improvement

Work Experiences

  • Designed an enterprise mobility strategy that allowed 11 employees to seamlessly work remotely, cutting down office space requirements and enhancing productivity by 52%.
  • Collaborated with the CTO and product management teams to overhaul legacy systems, leading to a 67% reduction in maintenance costs and a significant boost in system uptime.
  • Cut costs by 42%.
  • Achieved Innovation Award for innovation in digital services.
  • Completed within 18 months.
  • Achieved a 40% boost in user engagement metrics.
  • Defined short- and long-term technology strategies.
  • Adopted new CRM software.
  • Developed a technology roadmap that aligned with organizational business goals, resulting in 45% revenue growth within three years and positioning the company as a sector innovator.
  • Found computer hardware and network system problems and used troubleshooting techniques to fix them.

Summaries

  • Passionate about developing and implementing effective technology strategies.
  • Proven leader in directing complex system operations, maintenance, and support.
  • Adept at managing multi-million-dollar budgets.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Boosted developer productivity by 20%.
  • Boosted productivity by 73%.
  • Accomplished technology executive with extensive experience in managing multi-million-dollar product upgrades, driving a 41% boost in system performance and customer satisfaction. Known for guiding technical teams through complex transformations.
  • Built an in-house team.
  • Achieved 36% long-term savings.
  • By developing, delivering, and supporting strategic plans, I'm used to driving efficiency and effectiveness.

Accomplishments

  • Documented and resolved category which led to process.
  • Led the adoption of microservices architecture, enabling the company to reduce server costs by 62% and improve fault tolerance across 13 applications.
  • Championed the adoption of agile methodologies, improving release frequency from 8 releases per year to 16 per month, while reducing cycle time by 59%.
  • Initiated the transition to blockchain technologies for secure, auditable transactions, reducing fraud risk by 32%
  • Developed a centralized IT strategy for a multi-location enterprise, reducing duplicative tools and saving the organization 5 annually.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Optimized cross-functional workflows, resulting in a 60% increase in the success rate of transformational projects for the company’s digital products.
  • Collaborated with vendors to implement a disaster recovery plan for Summit Group, reducing business downtime risk by 45%.
  • Restructured company-wide network architecture, enhancing system resiliency and cutting latency by 72% for key applications.
  • Led IT crisis management during a critical infrastructure outage, resolving the issue within two years, minimizing downtime, and preventing an estimated loss of 16.

Affiliations

  • Association of Information Technology Professionals
  • Information Technology Senior Management Forum (ITSMF) – Mentor, 2018-Present
  • Member, International Multicloud and Hybrid IT Steering Committee, 2018-Present
  • Rotary International
  • Involvement in OpenStack Community – Contributor to Tableau Project, category
  • Chartered IT Professional (CITP) Member – British Computer Society (BCS), 2019
  • Advisory Board Member – Big Data and AI World, system
  • Lions Club
  • Society of Human Resource Management
  • Mentor, Women in Technology International (WITI), 2021-Present

Certifications

  • CompTIA A+ Technician
  • Microsoft Certified Systems Engineer (MCSE)
  • Microsoft Certified: Azure Solutions Architect Expert
  • Certified Cloud Security Professional (CCSP)
  • Project Management Professional (PMP)
  • CompTIA Network+
  • Certified Business Analysis Professional (CBAP)
  • Advanced Executive Management Program in Technology Leadership Northwind
  • First Aid/CPR Certified
  • Certified Agile Leadership (CAL)

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