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Skills

  • Well visit procedures
  • Patient and family advocacy
  • Motivational interviewing techniques
  • ICD-9 forms
  • Strong clinical judgment
  • Acute care expertise
  • Complex case coordination
  • Tracheostomy care
  • Preventative health
  • Women's health exams

Work Experiences

  • Gave patients, families, and caregivers information on diagnosis and prognosis, treatment options, disease process and management, and lifestyle choices.
  • Oversaw nursing activities for 8 departments at a 7-bed hospital with 3+ employees, advising nurses on how to provide excellent patient care and satisfaction.
  • Led a successful 15-person team of registered nurses, licensed practical nurses, and ancillary staff.
  • Achieved faster response times to patient needs.
  • Collaborated with pharmacists and medical suppliers to optimize medication management and reduce prescription errors by 35% for high-risk cases.
  • Collaborated with insurance companies to secure cost-effective treatment approvals for 29% of high-risk patients.
  • Administered medications orally, intravenously, and intramuscularly, and tracked responses to address new concerns.
  • Followed strict safety precautions by calculating the correct dosages before administering medications.
  • Maintained quality standards by conducting routine medication audits and adhering to internal and industry best practices.
  • Provided excellent care to patients with a variety of diagnoses and oversaw their treatment from start to finish.

Summaries

  • Achieved a 62% increase in care plan adherence.
  • With strong attention to detail, clinical expertise, and emergency response experience, she is adaptable and resilient.
  • Accomplished RN Case Manager experienced in improving care plan adherence for patients by 19%. Expertise in evidence-based case management and patient education strategies for chronic conditions.
  • Successfully led unit-based groups to improve care delivery and patient satisfaction.
  • Clear understanding of quality assurance and client relations as well as project management training.
  • Achieved a reduction of 52%.
  • Achieved a 28% improvement in care transitions for chronic illness patients.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Expert in all aspects of patient care, with a track record of success in collaborating with multidisciplinary teams to develop care plans aimed at assisting patients in recovering from medical or surgical procedures as well as managing complex mental illnesses.

Accomplishments

  • Coordinated the care for 13 patients with complex medical needs, ensuring seamless transitions between inpatient and outpatient settings.
  • Led the case management department through a successful accreditation renewal, securing Scrum Master for another 11 years.
  • Collaborated with social workers and therapists to align patient care strategies, reducing emergency room visits by 30%.
  • Increased medication adherence in high-risk patient populations through collaborative education with pharmacists, reducing errors by 15%.
  • Spearheaded a patient family education campaign that improved care plan adherence among at-home caregivers by 46%.
  • Collaborated with team of 3 in the development of category.
  • Streamlined interdisciplinary communication, facilitating faster escalation of patient care concerns and reducing response times by 28%.
  • Participated in developing care policy guidelines that saw a 36% improvement in chronic illness outcomes over two years.
  • Contributed to the establishment of a home health care program, resulting in a 66% improvement in care transition metrics.
  • Implemented a medication reconciliation process for discharged patients, leading to a drop in medication errors by 40%.

Affiliations

  • The Oncology Nursing Society (ONS) – Active Licensed Member
  • American Nurses Association (ANA) – Registered Nurse Member
  • Sigma Theta Tau International Honor Society of Nursing - Inductee 2022
  • American Heart Association (AHA) – Member, Chronic Condition Management
  • Freemason
  • Lions Club
  • International Association of Hospice and Palliative Care (IAHPC) – Contributor
  • Society of Human Resource Management
  • National Association for Healthcare Quality (NAHQ) – Improving Care Member
  • Association of Professional Healthcare Advocates (APHA) – Clinical Advocacy Engagement

Certifications

  • Google Certified Professional Cloud Architect
  • Certified Professional in Healthcare Quality (CPHQ) – 2016 – National Association for Healthcare Quality (NAHQ)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Health Coach (CHC) – 2016 | National Society of Health Coaches (NSHC)
  • Certified Case Management Administrator (CCMA) – 2024 | Case Management Society of America (CMSA)
  • Certified Oncology Nurse (OCN) – 2016 | Oncology Nursing Certification Corporation (ONCC)
  • First Aid/CPR Certified
  • Hospice and Palliative Care RN Certification (CHPN) – 2018 | Hospice and Palliative Credentialing Center (HPCC)
  • Certified Nurse in Acute/Critical Care (CCRN) – 2021 | American Association of Critical-Care Nurses (AACN)
  • Registered Nurse-Board Certified (RN-BC) – 2017 | American Nurses Credentialing Center (ANCC)

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