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Skills

  • Patient consultation
  • Hospital readmission reduction strategies
  • Discharge Planning
  • Trauma recovery
  • Insurance claim authorization
  • Home care
  • Data-informed decision-making
  • Multilingual communication skills
  • EMR / EHR
  • Health outcome improvement strategies

Work Experiences

  • Reported findings to quality departments and collaborated with the team to develop corrective actions for any deficiencies after conducting routine restraint audits.
  • Collaborated with insurance companies.
  • Provided patient education and answered questions about their health, prognosis, and treatment options.
  • Oversaw nursing activities for 8 departments at a 7-bed hospital with 3+ employees, advising nurses on how to provide excellent patient care and satisfaction.
  • Achieved consensus among 30% of involved parties.
  • Built strong relationships with community resources and facilitated referrals that improved patient access to mental health services by 53%.
  • Was in charge of patient care from admission to discharge, including patient assessments, care planning, health education, and discharge support, in order to provide comprehensive care to over 2 patients on a daily basis.
  • Achieved faster response times to patient needs.
  • Authored comprehensive case management reports, enabling physicians and other health professionals to make more informed care decisions.
  • Achieved an average reduction of 17 days per patient.

Summaries

  • In fast-paced emergency medicine settings, prioritizes clinical and operational tasks.
  • Registered Nurse, Illinois Board-Certified, with 15 years of experience providing high-quality care to patients in program and procedure care units.
  • Certified RN Case Manager.
  • Adept in telehealth management.
  • Achieved 15% improvement in care transitions.
  • RN Case Manager with 17 years of successful cross-functional collaboration and data analysis experience.
  • Focused on advancing expertise in budget management while fostering innovation.
  • Board-certified registered nurse with interests in telemetry, medical-surgical, and behavioral health.
  • Dedicated, hardworking, and experienced initiative Registered Nurse with experience in patient care, medication monitoring, and treatment management.
  • Proven track record of using critical thinking, analysis, and medical knowledge to provide exceptional care in high-pressure situations.

Accomplishments

  • Spearheaded a patient family education campaign that improved care plan adherence among at-home caregivers by 46%.
  • Guided the nursing team in adopting productivity enhancement tools, contributing to a system-wide efficiency boost of 37%.
  • Actively engaged in hospital readmission reduction programs, contributing to a 17% decrease in 30-day readmission rates.
  • Coordinated the care for 13 patients with complex medical needs, ensuring seamless transitions between inpatient and outpatient settings.
  • Developed individualized care plans in collaboration with interdisciplinary teams, enhancing patient outcomes for 8 complex cases.
  • Collaborated with team of 3 in the development of category.
  • Documented and resolved system which led to metric.
  • Contributed to the establishment of a home health care program, resulting in a 66% improvement in care transition metrics.
  • Trained nursing staff in care coordination protocols, improving handoff accuracy by 17%.
  • Resolved product issue through consumer testing.

Affiliations

  • American Association of Nurse Practitioners (AANP) – Specializing in Patient Advocacy
  • Project Management Institute
  • The Joint Commission – Certified Participant in Healthcare Performance Improvement
  • Association for Computing Machinery
  • American Medical Informatics Association
  • Association for Supply Chain Management (APICS)
  • American Heart Association (AHA) – Member, Chronic Condition Management
  • Freemason
  • American Geriatrics Society (AGS) – Advocate for geriatric patient care
  • Academy of Neonatal Nursing (ANN) – Neonatal Case Coordinator

Certifications

  • Certified Rehabilitation Registered Nurse (CRRN) – 2022 | Association of Rehabilitation Nurses (ARN)
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Security+
  • Certified Professional in Healthcare Quality (CPHQ) – 2016 – National Association for Healthcare Quality (NAHQ)
  • Certified Public Accountant
  • Certified Disability Management Specialist (CDMS) – 2022 | Certification of Disability Management Specialists Commission (CDMSC)
  • Certified in Care Coordination and Transition Management (CCCTM) – 2015 | American Academy of Ambulatory Care Nursing (AAACN)
  • Certified Nurse Manager and Leader (CNML) – 2024 | American Organization for Nursing Leadership (AONL)
  • Certified Infection Control Nurse (CICN) – 2018 | Certification Board of Infection Control and Epidemiology (CBIC)

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