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Skills

  • Cash deposit preparation
  • CRM and office management software
  • Managing office supplies
  • AS/400
  • Sales plan implementation
  • Sensitive material handling
  • AR/AP
  • Technologically savvy
  • Check processing
  • 10-key proficiency

Work Experiences

  • By collaborating with staff to share and implement best practices, I was able to exceed specific team goals.
  • Worked professionally to meet the needs of all clients, vendors, and public visitors.
  • Was in charge of answering all incoming calls and directing them to the appropriate department or employee.
  • Maintained 12% accuracy while digitizing records, taking meeting minutes and messages, and transcribing notes in updated program software.
  • Created a the past year newsletter with events and updates for method employees, which increased event participation by 13%.
  • Assisted administrative and professional employees with computer and software issues.
  • Entered invoice data into the company database and updated details, such as customer contacts and delivery dates to keep information current.
  • Answered clients' and Administrative Assistant Trainees' phone calls and provided information to inform and educate callers.
  • Planned and executed corporate meetings, luncheons, and special events for groups of 7+ employees.
  • Maintained a program information tracking system for the program.

Summaries

  • Exceptional at identifying issues and developing workable solutions.
  • To support team goals and the overall corporate mission, a talented coordinator of daily operations, human capital, and company resources is needed.
  • Dedicated Administrative Assistant Trainee with experience in method office support.
  • By treating all employees and visitors with respect, the company's atmosphere has improved.
  • Senior Administrative Assistant with top strengths in juggling multiple responsibilities, communication, and workflow organization gained over 6+ years in the field.
  • Friendly Administrative Assistant Trainee with 17 years of cross-functional collaboration experience.
  • Bringing 15 years of experience managing front-desk operations in a fast-paced environment.
  • Highly skilled in all aspects of business finance, including payroll, accounts payable/receivable, and budgeting.
  • Bringing extensive experience in coordinating documents, reports, and records, as well as managing correspondence and deliveries.
  • Meticulous, with a track record of achieving company and client goals through process improvements and procedural adherence.

Accomplishments

  • Conducted thorough budget analysis before travel planning, cutting unnecessary expenses and lowering travel costs by 84% in 2023.
  • Provided administrative support during a system migration, ensuring smooth transitions by tracking deadlines and keeping the team on schedule.
  • Coordinated scheduling for 3 executive appointments per week, reducing scheduling conflicts by 48%.
  • Clearly communicated key meeting decisions and action items in summaries, increasing accountability and next-step completions by 53%.
  • Reduced invoice discrepancies by 25% through detailed clarification processes and regular follow-up with vendors and accounts payable.
  • Archived over 3 years of paper records into an efficient and accessible digital database, streamlining retrieval for audits and reviews.
  • Drafted and proofread internal memos, resulting in 44% increase in employee understanding of new company policies.
  • Improved internal office communication by designing and distributing a weekly email newsletter, raising employee engagement by 66%.
  • Streamlined the filing system for confidential records, improving document retrieval efficiency by 45% over a 6-month period.
  • Successfully planned and executed office events, staying within budget constraints and ensuring team resources were utilized efficiently.

Affiliations

  • Volunteer Office Administrator for procedure, managing daily administrative tasks and event logistics
  • Certification from the American Society of Administrative Professionals (ASAP)
  • Attended project management workshops with the Project Management Institute (PMI), focusing on administrative project coordination
  • Secretary of procedure Businesswomen's Network, coordinating meetings for professional development
  • Completed training with the National Association of Legal Secretaries (NALS) for legal office skills
  • Member of the American Management Association (AMA), focusing on leadership and office management
  • Member of the Association for Office Professionals of metric
  • Recipient of Employee of the Month at Harbor & Co. for outstanding coordination and organizational skills
  • Enrolled in the Administrative Professional Development Program at method
  • Volunteer coordinator for system, organizing schedules and materials for standard

Certifications

  • Project Management Professional (PMP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Certified Professional Cloud Architect
  • Certified Administrative Professional (CAP)
  • Certified Data Entry and Executive Assistant (CDEA) – Vantage
  • Administrative Office Procedures Certification
  • HR Essentials for Administrative Support Certification
  • Apple Certified Associate (ACA)
  • Google Workspace Certification
  • Certified Business Analysis Professional (CBAP)

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