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Skills

  • Staff management
  • Hospital-wide policy implementation
  • Evidence-based nutritional practice
  • Critical problem-solving and decision-making
  • Budget management for large-scale operations
  • Occupancy strategies
  • Wellness services
  • Therapy programs
  • Profit improvements
  • Employee retention and engagement

Work Experiences

  • Boosted meal satisfaction by 15%.
  • Hired, trained, and supervised all employees, as well as providing direct supervision, ongoing staff development, and continuing education.
  • Created and implemented a leadership development, coaching, and team management model that resulted in employees being promoted to higher levels of responsibility.
  • Achieved OSHA certification for the department, elevating the facility’s profile as a leader in food safety and health compliance.
  • Collaborated with food service staff to create seasonal menus focused on local produce, reducing food miles by 64% and enhancing nutritional value.
  • Accommodated diverse dietary restrictions.
  • Coordinated the rollout of a hospital-wide nutrition policy.
  • Achieved 11 positive patient testimonials.
  • Increased patient satisfaction by 13% within the past year.
  • Conducted research on nutrition's impact on mental health.

Summaries

  • Hope to help Brightline achieve even greater success by leveraging my personal skill set and proactive demeanor.
  • Accomplished in project management.
  • Effective Pharmacy Manager with strong customer service, phone etiquette, and problem-solving abilities.
  • Accomplished Director of Nutrition Services with a proven track record of decreasing malnutrition rates by up to 79% through the rollout of innovative hospital-wide policies.
  • Within Miscellaneous, senior Director of Nutrition Services and outstanding performer in process improvement and team leadership.
  • Expert at streamlining processes, increasing team productivity, and lowering costs to ensure long-term nursing home operations.
  • Accomplished Director of Nutrition Services.
  • Accomplished nutrition expert known for executing game-changing dietary assessments, resulting in 64% better patient growth and development within 6 months.
  • Addressed cultural dietary needs at Portland.
  • Strengths in risk assessment and client relations backed up by Miscellaneous training.

Accomplishments

  • Reduced turnover by 33% over 18 months by improving team cohesion and providing opportunities for staff development across the Nutrition Services department.
  • Created and delivered a comprehensive nutritional education curriculum for staff that improved patient care protocols, leading to a 27% reduction in diet-related complaints in 2018.
  • Collaborated with team of 6 in the development of method.
  • Headed a multi-disciplinary team to increase the adoption of nutritional best practices within the organization, resulting in a 29% improvement in health outcomes.
  • Developed an evidence-based nutrition program aimed at reducing the incidence of diabetes among at-risk populations, reaching 15 participants and lowering health risks by 69% over 18 months.
  • Partnered with local farmers and vendors to increase the use of fresh, locally sourced ingredients by 22%, supporting community agriculture and enhancing menu quality.
  • Documented and resolved process which led to system.
  • Minimized service downtime by reorganizing kitchen workflows, achieving a 14-minute reduction in meal prep time, ensuring timely delivery for framework.
  • Successfully integrated technology into daily operations, boosting team efficiency by 63% through the implementation of ServiceNow, streamlining menu tracking and food inventory management.
  • Established a partnership with procedure, creating a food donation program that provided over 7 nutritious meals to underserved populations in Phoenix.

Affiliations

  • Society of Human Resource Management
  • American Society for Parenteral and Enteral Nutrition (ASPEN)
  • Hospital Association of Arizona
  • Healthcare Culinary Professionals Association (HCPA)
  • International Council of Nurses
  • American Marketing Association
  • Institutional Food Management Association (IFMA)
  • Sustainable Food Trade Association (SFTA)
  • Rotary International
  • Project Management Institute

Certifications

  • CompTIA A+ Technician
  • Certified Culinary Nutrition Expert (CNE) 2019
  • Menu Planning and Recipe Modification for Special Diets - Lakeside Partners
  • Accredited in Medical Nutrition Therapy - Vantage
  • Certified Specialist in Sports Dietetics (CSSD)
  • Registered Dietitian Nutritionist (RDN) - 2017
  • Certified Dietary Manager (CDM, CFPP)
  • Advanced Certificate in Malnutrition and Critical Care Nutrition - 2019
  • First Aid/CPR Certified
  • Certified Professional in Patient Safety (CPPS) - 2016

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