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Skills

  • Emergency intervention protocols
  • First aid and safety
  • Conflict resolution with clients and families
  • Client health progress documentation
  • MS Office
  • Chronic illness management
  • Communications
  • 24/7 care coordination
  • Coordination with healthcare professionals
  • Customer service

Work Experiences

  • Improved my skills by actively participating in employee trainings and enrolling in classes to improve vendor management.
  • Achieved a 67% improvement in client well-being.
  • Prepared tasty, nourishing meals for patients with program and category conditions to promote better nutrition.
  • Created a safer home environment.
  • Created and maintained detailed patient care logs that ensured continuity of professional care and contributed to successful Innovation Award audit results.
  • Assisted elderly clients with daily activities such as bathing, dressing, physical transfers, and incontinence care.
  • Checked vital signs on a 18 months basis and contacted Private Home Care Provider if there were any health concerns or behavioral changes with the patients.
  • Kept track of patient care, condition, progress, and problems to report, and I talked to my supervisor or case manager about my findings.
  • Built rapport in order to create a safe and trusting environment in which to provide care.
  • Achieved no accidents or injuries over a period of three years.

Summaries

  • Providing clerical support, project management, scheduling, time management, assignment prioritization, and customer service knowledge.
  • Private Home Care Provider with 18 years of successful strategic planning and process improvement experience.
  • Achieved high retention rates.
  • Private Home Care Provider is a caring individual who is committed to providing comprehensive personal support.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Patient Private Home Care Provider with 8 years of assistance experience.
  • Achieved a 36% reduction in emergency hospitalizations.
  • Achieved consistent health improvements.
  • Committed healthcare professional with 17 years of successful home healthcare experience.
  • Clear understanding of cross-functional collaboration and performance reporting as well as strategic planning training.

Accomplishments

  • Utilized professional communication to mediate between clients' families and healthcare teams, ensuring cohesive treatment decisions and support system alignment.
  • Enabled client mobility and independence through recommended adjustments to home layouts, implemented over two years with initiative.
  • Developed a patient care protocol that reduced anxiety levels in 16 dementia patients during transitions between caregivers.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Provided consistent patient advocacy and coordinated between 16 healthcare professionals to integrate a holistic care plan.
  • Advocated for clients' needs with family members and healthcare providers to ensure optimal care and tailored treatment plans.
  • Reduced medication administration errors by 35% by creating and monitoring customized medication schedules for clients with multiple prescriptions.
  • Comprehensively managed multiple clients' personal care and domestic needs, leading to improved health outcomes and satisfaction ratings across all households.
  • Assessed and improved household environments for assisted living clients, which increased client satisfaction scores by 39% after completion of home modifications.

Affiliations

  • American Caregiver Association (ACA) Certification
  • Hospice and Palliative Nurses Association (HPNA)
  • Certified Nursing Assistant (CNA) License - Colorado
  • Alzheimer's Association - Support Group Facilitator
  • American Academy of Home Care Medicine (AAHCM)
  • American Red Cross CPR and First Aid Certification 2017
  • Professional Caregivers Network
  • American Society on Aging (ASA) Membership
  • Partnership for Health in Aging (PHA) - Advanced Caregiver Track
  • American Medical Informatics Association

Certifications

  • Certified Aging-in-Place Specialist (CAPS) – National Association of Home Builders
  • Certified Dementia Practitioner (CDP) - National Council of Certified Dementia Practitioners
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Non-medical In-home Caregiver Certification - Senior Care Certification Bureau
  • National Provider Identification (NPI) - U.S. Department of Health and Human Services
  • COVID-19 Caregiving and PPE Safety Certification - CareAcademy
  • Certified Caregiver (CG) - American Caregiver Association
  • CompTIA A+ Technician
  • Patient Care Technician (PCT) Certification – Meridian
  • Certified Public Accountant

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