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Skills

  • Business Administration
  • Supervision
  • Customer service
  • Health and safety compliance
  • Annual Budget Preparation
  • Credit and collections
  • Team building and leadership
  • Strategic planning and execution
  • Payroll and budgeting
  • Compliance audit leadership

Work Experiences

  • Established and developed a highly efficient and dependable administrative team by providing ongoing coaching and motivation and fostering career advancement.
  • Coordinated with HR to automate payroll systems using SAP, reducing manual errors by 21% and cutting processing time by 6 days.
  • Achieved over 56% compliance with forecasted costs.
  • Created detailed reports.
  • Created a consolidated invoicing system for all regional offices, reducing late payment penalties by $5 and improving vendor satisfaction.
  • Achieved cost reduction over 18 years.
  • Coordinated employee recognition programs.
  • Assessed workplace ergonomics.
  • Was in charge of the supervisor's schedule and appointments, as well as streamlining the scheduling process.
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.

Summaries

  • Achieved efficiency through system automation.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • In process, procedure, and policy improvement initiatives, the adroit professional exemplifies multidisciplinary managerial skill.
  • Achieved savings through effective vendor negotiations.
  • Within Miscellaneous, senior Corporate Services Manager and outstanding performer in vendor management and quality assurance.
  • Accomplished Corporate Services Manager, skilled in vendor management and contract negotiations, having reduced supplier costs by 35% over the last 5 years.
  • To meet project objectives, prioritize projects and multitask effectively.
  • Strengths in risk assessment and stakeholder engagement backed up by Miscellaneous training.
  • With over 3 years of experience in the Miscellaneous field, I am a well-organized Office Manager.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Resolved product issue through consumer testing.
  • Generated a 33% reduction in project delivery time by spearheading cross-departmental initiatives that coordinated with 10 teams.
  • Documented and resolved standard which led to initiative.
  • Redesigned office workflows that improved budget approval times by 4% within 3 months, reducing delays in project funding.
  • Orchestrated facility management services, leading to a 16% reduction in maintenance issues, thereby improving operational efficiency.
  • Implemented training programs for over 17 employees, improving service satisfaction levels by 53% within 2019.
  • Spearheaded the adoption and integration of Microsoft Excel, reducing approval workflows by 8 days across 11 departments.
  • Collaborated with legal and compliance teams to audit contracts and ensure 100% adherence to all regulatory policies, reducing exposure to risk by 26%.
  • Managed cross-functional teams covering 3 regions to streamline corporate services, reducing response times by 45%.
  • Collaborated with HR teams to develop remote work training program for 4 employees, improving transition to virtual operations by 31%.

Affiliations

  • Finance Executives Networking Group (FENG)
  • National Contract Management Association (NCMA)
  • National Association for Business Economics (NABE)
  • Freemason
  • Global Business Travel Association (GBTA)
  • Society of Human Resource Management
  • Jaycees
  • National Association of Purchasing Managers (NAPM)
  • American Marketing Association
  • Project Management Institute

Certifications

  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • Certified Sustainability Professional (CSP) - International Society of Sustainability Professionals (ISSP)
  • Certified in Planning and Inventory Management (CPIM) - Association for Supply Chain Management (APICS)
  • ServSafe
  • Salesforce
  • Certified Accounts Payable Professional (CAPP) - Institute of Financial Operations
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • Chartered Institute of Procurement and Supply (CIPS) Certification
  • CompTIA Network+
  • Google Certified Professional Cloud Architect

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