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Skills

  • Application support
  • Data integrity and accuracy during database migration
  • Customer service
  • Leadership in PeopleSoft implementation teams
  • Process improvement
  • Supervision
  • Framework equipment
  • Custom PeopleSoft module configurations
  • Monitoring and troubleshooting of system performance
  • Customer service expert

Work Experiences

  • Configured and customized PeopleSoft eRecruitment module.
  • Automated the reconciliation process in General Ledger using PeopleSoft Financials, improving month-end close cycle time by 17 days.
  • Set up workstations for employees by configuring hardware, devices, and software.
  • Automated the reconciliation process in General Ledger.
  • Conducted fit-gap analysis for PeopleSoft HCM implementation.
  • Achieved a 24% reduction in issue escalation.
  • Collaborated with cross-functional teams.
  • Achieved a 56% improvement in response times.
  • Analyzed PeopleSoft functionality against client business priorities.
  • Achieved a 15% reduction in post-rollout support tickets.

Summaries

  • Certified PeopleSoft Consultant with 7 years of experience.
  • Boosted system reliability and user engagement.
  • Promotes vendor management and cross-functional collaboration skills that are dynamic.
  • Collaborative PeopleSoft Consultant skilled in cross-functional team management, increasing project delivery speed by 82% and reducing post-rollout support needs through robust user training programs and documentation.
  • Troubleshooter with extensive knowledge of system architecture and diagnostics.
  • Enhances system performance by analyzing and correcting various hardware and software issues.
  • Specializes in system and metric product troubleshooting.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved high user satisfaction.
  • Accomplished PeopleSoft Consultant with expertise in deployment.

Accomplishments

  • Redesigned PeopleSoft workflow integrations with third-party applications, reducing synchronization errors by 54%.
  • Built custom reports for HR using PeopleSoft Query and SQL, which saved the company 16 hours of manual data aggregation each month.
  • Reduced PeopleSoft database bottlenecks by 63% through optimized SQL queries and index maintenance.
  • Created and automated 2 key workflows in PeopleSoft HCM, reducing manual HR processing time by 37%.
  • Formulated tuning strategies to improve PeopleSoft batch schedules by 27%, optimizing resource utilization during peak periods.
  • Led the migration of PeopleSoft Financials from version program to initiative, supporting zero-impact transition for 10 users.
  • Delivered cross-functional training on PeopleSoft Financials that reduced dependency on external consultants by 81%.
  • Developed and implemented automated scripts for PeopleSoft batch job scheduling, reducing manual intervention by 43%.
  • Facilitated PeopleSoft system health checks and performance diagnostics, improving system uptime by 21%.
  • Enhanced PeopleSoft security protocols, ensuring compliance with OSHA and improving audit readiness.

Affiliations

  • Society for Information Management (SIM)
  • International Consortium for ERP (ICERP)
  • National Association of Social Workers
  • ERP Professional Group
  • Toastmasters
  • Association of Information Technology Professionals
  • Certified Information Systems Auditor (CISA)
  • Institute of Electrical and Electronics Engineers (IEEE)
  • Information Systems Audit and Control Association (ISACA)
  • Oracle Certified Professionals program

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Oracle Enterprise Performance Management (EPM) Cloud Certification
  • Certified PeopleSoft Human Resources (HR) Implementer for Global Organizations
  • SHRM Senior Certified Professional (SHRM-SCP)
  • PeopleSoft Certified Consultant – Summit Group
  • Oracle Business Intelligence Foundation Suite 11g Essentials
  • Certified PeopleSoft FSCM Consultant
  • Apple Certified Associate (ACA)
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Security+

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