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Skills

  • Food preparation
  • Process improvement
  • Counseling and therapy
  • Materials preparation
  • Mediation and crisis intervention
  • Problem resolution
  • Hardware evaluation
  • Budgets
  • Operational improvement
  • Student records management

Work Experiences

  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Addressed diverse student needs.
  • Transported Workday to three years customer locations.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Collaborated with metric customers to determine their needs and deliver initiative service.

Summaries

  • Knowledgable in a variety of design and testing methodologies.
  • Achieved a 65% reduction in discipline cases.
  • Achieved a 22% improvement in student retention rates.
  • Addressed complex social, emotional, and academic challenges.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Achieved a 76% decrease in behavioral referrals.
  • Professional with 2 years of progressive experience in the field who is highly organized and detail-oriented.
  • Within Mental Health, senior School Counseling Intern and outstanding performer in workflow optimization and vendor management.
  • Demonstrating stakeholder engagement and risk assessment expertise

Accomplishments

  • Developed an emotional wellness curriculum, which was integrated into the school’s advisory program, benefiting 6 students in 2019.
  • Documented
  • Prepared
  • Established
  • Managed
  • Trained
  • Collaborated with team of 10 in the development of procedure.
  • Marketing: Implemented marketing strategies which resulted in program growth of customer base.
  • Design: Responsible for creative design for prominent category.
  • Assisted in developing and promoting career awareness days, where 4 students participated in mock interviews and career exploration activities.

Affiliations

  • Member, National Board for Certified Counselors (NBCC)
  • Society of Women Engineers
  • Collaborator with School-Based Mental Health Consortium (SBMHC) in the Southwest
  • International Association of Administrative Professionals
  • Certificate of Completion in Motivational Interviewing Techniques from system
  • Member of the National Career Development Association (NCDA)
  • Association of Information Technology Professionals
  • International Council of Nurses
  • Volunteer Career Coach for First-Generation Students via Summit Group
  • Lions Club

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Collaborative Problem Solving Certification - process
  • Cisco Certified Internetwork Expert (CCIE)
  • Positive Behavioral Interventions and Supports (PBIS) Certification
  • Academic and Career Development Facilitator (ACDF) Certification
  • Licensed Professional Counselor (LPC) - metric
  • Responsive Classroom Educator Certification
  • Group Counseling Skills Training - Meridian
  • Google Certified Professional Cloud Architect
  • Certified Clinical Trauma Professional (CCTP) – International Association of Trauma Professionals (IATP)

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