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Skills

  • Client-focused
  • Customer service, education, and counseling
  • Operations management
  • Credit and collections
  • Quality review processes
  • Financial records and processing
  • Laboratory Practices
  • Territory Sales Experience
  • CRM Systems
  • Weekly Payroll

Work Experiences

  • Assisted in organizing a medication disposal program that successfully collected and removed over 16 expired drugs from circulation.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Analyzed daily sales patterns.
  • Looked at patient histories to see if they were taking their medications correctly and to look for issues like doctor shopping or overuse.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Double-checked patient data and billing information in order to identify and correct erroneous bills caused by system errors.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Assisted in dispensing medications safely, which improved prescription accuracy by 27% through double-check protocols implemented during 2019.
  • Informed patients about medication side effects and contraindications, as well as how to take medicine properly.
  • Vaccinated patients to protect them from diseases such as influenza, pneumonia, and others.

Summaries

  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Highly skilled at accurately dispensing and packaging prescriptions in a timely and efficient manner.
  • Oversee framework pharmacy operations to meet operational goals and fill over 4 orders per day.
  • Informs patients about medication side effects, contraindications, and benefits.
  • Professional with 16 years of experience processing and filling prescriptions, counseling patients, and responding quickly to minor illnesses.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Strengths in performance reporting and cross-functional collaboration backed up by Pharmacy training.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Calculating doses, preparing compounds, and securing storage to protect inventories are all skills I have.

Accomplishments

  • Identified
  • Marketing: Implemented marketing strategies which resulted in method growth of customer base.
  • Resolved product issue through consumer testing.
  • Documented
  • Proposed
  • Assisted pharmacists with compounding special orders, ensuring accurate medication formulation for 18 patients per week.
  • Collaborated with pharmacists and healthcare professionals to improve prescription adherence, resulting in a 51% increase in patient compliance over 18 months.
  • Monitored
  • Assisted pharmacists in meeting project deadlines by preparing and organizing 6 specialty prescription orders for audits.
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.

Affiliations

  • Completed Comprehensive Pharmacy Compounding Training - 2020
  • American Society of Safety Professionals
  • Participation in Medication Therapy Management (MTM) Seminars
  • Association of Information Technology Professionals
  • Lions Club
  • Society of Human Resource Management
  • Board Member of procedure Pharmacy Club
  • Certified in Immunization Delivery by metric
  • Member of Health Information Management Systems Society (HIMSS)
  • Member of the National Association of Chain Drug Stores (NACDS)

Certifications

  • Medication Therapy Management (MTM) Certification - system
  • Google Certified Professional Cloud Architect
  • Pharmacy-Based Immunization Delivery Certification - framework
  • National Healthcare Association (NHA) Certified Billing Specialist
  • Salesforce
  • Certified Public Accountant (CPA)
  • CPR and First Aid Certification – process
  • Assisted Living Facility Administrator Certification - program
  • Cisco Certified Internetwork Expert (CCIE)
  • Cisco Certified Network Associate (CCNA)

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