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Skills

  • Automated data processing
  • Organization
  • Business analysis
  • Knowledge of Agile methodologies
  • Code review and quality assurance
  • Project organization
  • Data analysis and discrepancy resolution
  • Process improvement
  • Team building
  • Interpersonal communication skills

Work Experiences

  • Collaborated with QA teams to identify bottlenecks and optimize testing protocols, improving bug reporting processes by 80%.
  • Assessed client requirements.
  • Analyzed 9 transactions.
  • Collaborated with the development team.
  • Achieved leadership approval.
  • Contributed to market research on emerging technologies.
  • Documented procedures and business processes and disseminated information to the right people.
  • Achieved 100% compliance during the audit.
  • Affected 7 clients during a system outage.
  • Achieved a 66% improvement in data accuracy for method.

Summaries

  • Over 5 end-users were taught new hardware and software tips.
  • Assisted in cloud integration projects.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 58% boost in query response times.
  • Specialized knowledge of how to optimize systems to meet changing needs, improve collaboration, and strengthen security.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Collaborated with cross-functional teams.
  • Achieved cost savings of $14.
  • Clear understanding of data analysis and cross-functional collaboration as well as performance reporting training.
  • Proven track record of translating specific business objectives such as growth and efficiency into new system designs.

Accomplishments

  • Performed root cause analysis on Microsoft Excel, reducing data discrepancies by 79% in framework.
  • Led a user experience improvement initiative resulting in a 53% increase in customer engagement on QuickBooks.
  • Collaborated on algorithms for personalized recommendations, boosting user engagement by 44% on Microsoft Excel.
  • Collaborated with team of 6 in the development of process.
  • Analyzed large datasets during research for initiative, offering insights that improved business strategy alignment by 53%.
  • Created and managed KPI dashboards using Jira, providing real-time insights that enhanced project delivery speed by 39%.
  • Shadowed senior analysts during high-stake projects, contributing to actionable strategy pivots that improved timelines by %10.
  • Led weekly code reviews to ensure adherence to the latest security practices, reducing potential breaches by 26%.
  • Streamlined version control processes using Git, reducing code conflicts by 74% across the development team.
  • Developed predictive models using SAP to forecast future user behavior, reducing churn rates by 17%.

Affiliations

  • Lions Club
  • GitHub Campus Experts Program
  • Microsoft Learn Student Ambassadors Program
  • Interdisciplinary Cloud Research Group
  • National Association of Social Workers
  • Alpha Beta Rho - initiative's Technology Honor Society
  • Society of Human Resource Management
  • American Medical Informatics Association
  • Linux Foundation - Open Source Contributor, Cloud Networking Section
  • Amazon Web Services (AWS) Educate Program

Certifications

  • SAS Certified Advanced Analytics Professional Using SAS 9
  • Oracle Database Administrator Certified Professional
  • CompTIA Security+
  • CompTIA Cloud+ Certification
  • Certified Public Accountant
  • Certified Analytics Professional (CAP)
  • Google Professional Data Engineer
  • Certified Information Systems Auditor (CISA)
  • IBM Data Science Professional Certificate
  • Apple Certified Associate (ACA)

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