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Skills

  • Preventive equipment maintenance
  • OSHA compliance
  • Advanced airbrush techniques
  • Proficiency with category spray systems
  • Conflict resolution within teams
  • Multilingual communication skills
  • Efficient coverage with minimal overspray
  • Multicolored paint blending
  • Customer communication and consultation
  • Automotive body refinishing techniques

Work Experiences

  • Kept all work areas clean, disposed of trash, and organized materials.
  • Boosted crew productivity and output.
  • Answered 12 calls per several months to help customers with their questions and concerns.
  • Applied a range of coatings on industrial equipment, improving durability and extending service life by over 80%.
  • Worked a flexible schedule that included some holidays and weekends depending on the changing needs of each project.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with category customers to determine their needs and deliver program service.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved promotion in 2015.
  • Assisted the procurement department.

Summaries

  • Achieved flawless finishes.
  • Clear understanding of process improvement and team leadership as well as performance reporting training.
  • Achieved cost savings of $203,000 per project.
  • Completed 3 renovation projects ahead of schedule.
  • Achieved long-lasting finishes on commercial projects.
  • Certified in OSHA, ensuring compliance with safety regulations and industry standards while delivering high-quality coating applications.
  • Applied solutions to large-scale industrial projects.
  • Achieved 74% success in third-party inspections.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Achieved 80% reduction in incidents.

Accomplishments

  • Improved customer retention by 59% by offering complimentary color consultation and follow-up services.
  • Trained in the use of single-stage and two-stage airless sprayers, ensuring even paint distribution on projects of varying size and complexity.
  • Designed custom stencil patterns using airbrush techniques, enhancing design details on 5 custom projects.
  • Contributed to noise and air pollution reduction plans by utilizing quieter, less-impactful painting equipment, meeting local regulatory standards.
  • Resolved product issue through consumer testing.
  • Assisted in optimizing the supply chain by researching and sourcing high-quality, cost-effective painting materials, reducing costs by 43%.
  • Contributed toward award-winning restoration projects by expertly applying vintage painting techniques in historical homes across Seattle.
  • Contributed to decreasing paint rework requests by 25% through diligent surface preparation and final inspections.
  • Proactively addressed customer complaints and performed touch-ups, leading to 82% fewer follow-up service requests.
  • Identified surface imperfections in early stages of the project, enabling corrective action and preventing potential delays by 7 months.

Affiliations

  • Jaycees
  • American Society for Testing and Materials (ASTM) for Coating Standards
  • American Painting Contractors Association (APCA)
  • Lions Club
  • Toastmasters
  • Surface Finishing Industry Council (SFIC)
  • Regional Council of Building and Construction Trades Austin
  • Association for Materials Protection and Performance (AMPP)
  • National Association of Social Workers
  • Environmental Protection Agency (EPA) Lead-Safe Certification

Certifications

  • ServSafe
  • CompTIA Security+
  • Society for Protective Coatings (SSPC) – Protective Coatings Specialist Certification
  • Certified Public Accountant (CPA)
  • Fall Protection Certification - metric
  • Powder Coating Certification - initiative
  • Salesforce
  • Respiratory Protection Certification - system
  • Industrial Painting Safety Certification - standard
  • Scaffold Use and Safety Training Certification

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