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Skills

  • Retail operations management
  • Sales presentations
  • Strategic account development
  • Improvements in operational efficiency
  • Review of contracts
  • Trained in consumer marketing
  • Cost-saving initiatives through pricing strategies
  • Accomplished manager
  • Point-of-sale (POS) analysis
  • Sales reporting

Work Experiences

  • Managed a team of 14 people who sold standard products and services worth more than $15.
  • Evaluated the individual and team performance of each location, analyzing data trends to determine the best methods for increasing sales.
  • Increased sales volume by introducing new retailers to the product line, such as warehouse clubs and natural food chains.
  • Maintaining and applying current knowledge of sales, promotions, and policies regarding payments, exchanges, and security practices drove business success.
  • Cut costs by 14% through client and distributor price negotiations.
  • Worked with internal teams and suppliers to assess costs in relation to expected market price points and create structures to meet profit goals.
  • Had weekly meetings with Merchandising Territorial Managers to figure out how to get around sales roadblocks.
  • Implemented new inventory management procedures that reduced product theft by 4% in the past year.
  • Met sales and service targets of $4 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Increased market penetration and sales figures by 12% by leveraging supplier relationships and personally overseeing negotiations.

Summaries

  • Strict Merchandising Territorial Manager with framework supervisory experience of 12 years.
  • Accomplished Merchandising Territorial Manager driven to lead sales teams to achieve record-setting revenue gains. Manage 15+ accounts, generating more than $3 in revenue per the past year.
  • Achieved significant cost savings in product acquisition.
  • Skilled in client relations and capable of streamlining daily activities to increase productivity and sales.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Tenacious manager with a strategic and analytical approach to problem-solving, customer acquisition, and profit goals.
  • Achieved 72% growth in staff engagement.
  • Detail-oriented and committed to creating efficient environments in which to provide excellent service.
  • Achieved results across Raleigh.
  • Achieved seasonal sales increases of $16.

Accomplishments

  • Facilitated cross-functional training and collaboration between merchandising and operations teams, leading to a 70% increase in store-level productivity.
  • Reduced product out-of-stock occurrences by 61% through proactive demand forecasting and real-time inventory audits.
  • Developed vendor partnerships to secure exclusive promotional opportunities, generating additional revenue streams valued at $18 across the territory.
  • Partnered with marketing teams to align territory sales strategies with seasonal campaigns, resulting in a 22% increase in product sell-through.
  • Worked with eCommerce and retail partners on omnichannel strategies, boosting online-to-store conversion rates by 73%.
  • Implemented an audit program using Adobe Creative Suite, ensuring compliance across 10 stores in the territory, which elevated overall store performance by 24%.
  • Enhanced retail product displays for program, driving in-store customer engagement and increasing sale conversion rates by 62%.
  • Led territory expansion efforts, increasing footprint by 13% in Seattle over the past year, contributing to top-line growth.
  • Identified underperforming SKUs and recommended realignment strategies, resulting in a 69% improvement in sell-through rates.
  • Documented and resolved standard which led to procedure.

Affiliations

  • Association of Retail Strategy Professionals
  • National Association of Sales Professionals (NASP)
  • Society of Women Engineers
  • Toastmasters
  • International Council of Shopping Centers (ICSC) Regional Member
  • Society of Human Resource Management
  • Retail Industry Association Active Volunteer 2015
  • Certified Store Auditor by process
  • Leadership in Customer-Focused Merchandising Association
  • American Society of Safety Professionals

Certifications

  • Apple Certified Associate (ACA)
  • CompTIA Security+
  • Merchandising Excellence Certificate – Meridian
  • Retail & Merchandising Budget Management Certification – system
  • Google Certified Professional Cloud Architect
  • Certified Professional in Supply Management (CPSM) - ISM
  • Certified Public Accountant (CPA)
  • Certified Merchandising Specialist (CMS) – Harbor & Co.
  • Cisco Certified Network Associate (CCNA)
  • Certificate in Store Performance Optimization – category

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