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Skills

  • Communications strategy
  • Discipleship
  • Grant proposals
  • Compassionate and active listener
  • Immigration laws knowledge
  • Operational improvement
  • Team development
  • HIPAA guidelines
  • Training methods
  • Process improvement

Work Experiences

  • Oversaw the logistics of volunteer scheduling, supply, and transportation.
  • Intervened to protect residents and others in times of crisis.
  • Attended 15 professional conferences and meetings related to community service projects each month.
  • Was in charge of the organization's social media accounts and websites, which I updated on a regular basis with new, exciting content.
  • Informed potential participants about the services and procedures required to participate in the program.
  • Referred them to community resources to improve residents' well-being and quality of life.
  • Created schedules and work plans.
  • Organized educational forums, meet-ups, and pitch events to encourage entrepreneurs, service providers, and funders to network and connect.
  • Spoke with method and system groups to increase community engagement and program outreach.
  • Completed detailed supervision forms that included descriptions of each visit, interactions between parents and children, and recommendations.

Summaries

  • Exceptional planning, problem-solving, and organizational skills.
  • At a well-established nonprofit organization, I'm looking to manage highly professional teams.
  • With 4 years of experience in education and human resources, I am a compassionate Community Service Specialist.
  • Dedicated to providing exceptional client service on a consistent basis.
  • Case Aide is a self-directed and innovative thinker who excels at developing creative solutions to complex problems.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Multilingual public service professional with a recent bachelor's degree.
  • A highly motivated Case Manager with a unique combination of communication, organizational, and technical skills.
  • Grant writing and event planning are two areas where I have a lot of experience.
  • Relationship building, communications strategy, and outreach programs are all areas in which she excels.

Accomplishments

  • Facilitated trainings for community partners on resource allocation and available client services to improve program efficiency.
  • Recommended
  • Documented
  • Increased
  • Commanded a local team of 9 staff members in a large-scale, statewide disaster exercises.
  • Documented and resolved process which led to category.
  • Advised
  • Solved
  • Assisted in designing client feedback surveys, which led to a 63% improvement in service quality assessments over three years.
  • Guided

Affiliations

  • Project Management Institute
  • International Association of Administrative Professionals
  • Toastmasters
  • Association for Supply Chain Management (APICS)
  • Alliance for Children and Families
  • National Credentialing Academy for Health & Human Services (NCAHHS)
  • American Marketing Association
  • International Federation of Social Workers (IFSW)
  • International Council of Nurses
  • Jaycees

Certifications

  • Proficient in Microsoft Excel for Case Management Systems 2019
  • Certificate in Care Coordination and Whole-Person Care Management
  • First Aid/CPR Certified
  • Professional Development and Mentorship Certification Summit Group
  • CPR and First Aid Certification by Northwind
  • Cisco Certified Internetwork Expert (CCIE)
  • Cisco Certified Network Associate (CCNA)
  • Certified Community Resource Specialist (CRS) - AIRS
  • Project Management certification
  • SHRM Certified Professional (SHRM-CP)

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