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Skills

  • First Aid/CPR
  • Project organization
  • Cloud-Based Analytics Solutions
  • Cross-functional team collaboration
  • Supervision
  • Regulatory compliance
  • Competitive analysis
  • Standard equipment
  • Customer service
  • Business operations

Work Experiences

  • Boosted client profitability by 41% in 2019.
  • Generated over $7 million in revenue per year through optimized and automated.
  • Conducted root cause analysis on declining sales metrics, resulting in an adjustment to the sales funnel and a 66% revenue increase.
  • Assessed the impact of data quality gaps, driving projects that improved data reliability by 41% across 7 business units.
  • Evaluated the impact of current category business processes on users and stakeholders, as well as potential improvement areas.
  • Contributed to a 9 increase in revenue for Northwind.
  • Managed the employee benefits program working with vendors, providers, and staff to maintain a strong portfolio of insurance and retirement options for a 14-employee company.
  • Provided initiative operational support for a high-volume financial institution in a fast-paced 24-hour work environment.
  • Mapped out current business and operational processes and made recommendations for how they could be improved.
  • Used my problem-solving skills to analyze and resolve issues that were affecting business operations and achieving goals.

Summaries

  • Organizational, project management, and leadership abilities are exceptional.
  • Analytics Consultant experienced in providing real-time support to clients, enabling a 4% reduction in project delays across supply chain operations.
  • Advanced user of Excel (PivotTables, VLOOKUP) and leading analytics tools such as Power BI, helping organizations streamline reporting and realize 37% efficiency improvements.
  • Exceptional at using a broad understanding of business best practices, regulatory standards, and optimal control systems to help businesses grow and succeed.
  • Achieved 21% efficiency improvements.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Adopted across 4 business units.
  • Analytics Consultant skilled in data governance strategy development, reducing data discrepancies by 71% through collaboration with senior leadership.
  • Analytics Consultant with a passion for data-driven solutions.
  • Business Analyst with extensive experience in the HubSpot portfolio asset management system.

Accomplishments

  • Conducted deep-dive analysis using advanced Excel functions (PivotTables, VLOOKUP) that contributed to a 30% optimization in operational efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Presented comprehensive sales performance dashboards in Tableau, helping senior leadership identify market opportunities and achieve 54% revenue growth.
  • Hosted 6 advanced Excel and SQL training workshops across multiple offices to boost analytics efficiency and best practices, resulting in method.
  • Utilized SQL to conduct cohort analysis, providing insights that improved customer lifecycle management and resulted in a 68% increase in average customer lifespan.
  • Helped develop and train a data-centric culture within the organization by facilitating weekly data review sessions, improving overall data literacy and decision-making.
  • Used natural language processing (NLP) models to analyze customer feedback, providing insights that led to a 59% increase in customer satisfaction in the Atlanta region.
  • Documented and resolved category which led to standard.
  • Collaborated with cross-functional teams to develop an automated customer segmentation model, which led to improved targeting and a 51% increase in customer acquisition.
  • Consulted on a strategic initiative for data governance policy, which reduced data entry errors by 17% and enhanced compliance readiness for regulatory audits.

Affiliations

  • American Marketing Association
  • Analytics and Decision Sciences Track – Conference Speaker
  • International Business Innovation Association – Data Solutions Expert
  • International Council of Nurses
  • International Institute of Business Analysis (IIBA)
  • Python Software Foundation (PSF) Member
  • Society of Human Resource Management
  • Rotary International
  • American Statistical Association (ASA)
  • Toastmasters

Certifications

  • Certified Analytics Professional (CAP)
  • Data Management Association (DAMA) Certified Data Management Professional (CDMP)
  • Certified Information Systems Auditor (CISA)
  • Microsoft Certified Systems Engineer (MCSE)
  • SAS Certified Advanced Analytics Professional
  • Certified Big Data Professional by Vantage
  • CompTIA Security+
  • Cloudera Certified Data Analyst (CCA Data Analyst)
  • First Aid/CPR Certified
  • Certified Business Analysis Professional (CBAP)

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