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Skills

  • Project management
  • Strong verbal communication
  • Operational improvement
  • Report writing
  • Team Leadership
  • Dinner service planning
  • Culturally competent care
  • Communications
  • Invoice generation
  • Insurance billing

Work Experiences

  • Examined and treated any lacerations, contusions, or other physical symptoms that needed to be addressed.
  • Addressed patients' emotional needs in care planning.
  • Entered data into the Adobe Creative Suite system, including payments, account information, and call logs.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Administered daily medication to 11 psychiatric patients, tracking dosage and monitoring for adverse reactions under supervision of licensed nursing staff.
  • Demonstrated compassionate care and communication concerning death and dying.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Was in charge of managing and maintaining patient rooms, common areas, and nursing stations.
  • Helped with the transition from Asana to Workday for medical recordkeeping, keeping meticulous records before, during, and after the switch.

Summaries

  • Bilingual in French and Portuguese, communicative and collaborative.
  • Knowledgable in a variety of design and testing methodologies.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Biological specimen collection, mobility assistance, and emergency situation management are all skills that an experienced healthcare team member possesses.
  • Motivating leader who has built and managed framework teams in the past.
  • Psychiatric Nursing Assistant with team leadership and stakeholder engagement abilities.
  • Strategic thinker with expertise in client relations.
  • Providing superior healthcare industry performance for 2 years.
  • Strong technical skills and experience in process improvement.
  • Ability to recognize category issues and integrate metric solutions to achieve system.

Accomplishments

  • Applied de-escalation techniques in situations of potential self-harm or aggression, playing a key role in protecting patient and staff safety.
  • Identified
  • Managed
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Initiated
  • Acted as a liaison between patients and medical staff to communicate care needs, ensuring immediate response to crises and improving patient outcomes.
  • Administered comprehensive nutritional assessments for 13 psychiatric patients, collaborating with dietitians to optimize therapeutic meal plans and improve overall patient well-being.
  • Marketing: Implemented marketing strategies which resulted in procedure growth of customer base.
  • Ensured
  • Led patient recreational activities that promoted mental health rehabilitation, increasing patient participation rates by 63%.

Affiliations

  • Current participant in continuing education programs for Psychiatric Nursing Assistants through system
  • Recipient of metric for Psychiatric Nursing Students, 2024, awarded by Summit Group
  • Recipient of Employee of the Year from standard for excellence in patient care and advocacy 2024
  • American Psychiatric Nurses Association (APNA) Member since 2021
  • Volunteer for Mental Health America (MHA) advocacy events and workshops since 2022
  • Member of the American Nurses Association (ANA) since 2020, focusing on psychiatric patient care
  • Received training in Motivational Interviewing techniques through Asana, applied with 40% patient success rate
  • Participant in National Mental Health Awareness Month advocacy efforts organized by Summit Group, 2022
  • Active participant in Stress & Resilience Research Group at Northwind, attending quarterly discussions since 2016
  • Contributor to the journal ‘Psychiatric Nursing’, published 10 articles on patient-centered care techniques

Certifications

  • Certified Mental Health Technician (CMHT) Georgia
  • Certified Peer Support Specialist (CPSS) North Carolina
  • Project Management Professional (PMP)
  • Cisco Certified Internetwork Expert (CCIE)
  • American Red Cross Advanced First Aid Certification 2016
  • Certified Public Accountant (CPA)
  • Cardiopulmonary Resuscitation (CPR) Certification - Beacon Labs, 2018
  • Certified Business Analysis Professional (CBAP)
  • Electroconvulsive Therapy (ECT) Assistant Training Certification Cedar Works
  • Healthcare Professional Abuse and Neglect Prevention Certification Meridian

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