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Skills

  • Budgeting
  • Agile project management
  • Change Management Leadership
  • Financial administration
  • Client Satisfaction Improvement
  • Operational improvement
  • Diversity and inclusion initiatives
  • First Aid/CPR
  • Communications
  • Business operations

Work Experiences

  • Designed and facilitated high-impact training programs for 8 staff members, resulting in a 24% increase in overall team performance.
  • Designed high-impact training programs.
  • Achieved a 36% improvement in service speed.
  • Coordinated large-scale program implementation.
  • Was in charge of the P&L and corporate fiscal responsibility, which resulted in metric.
  • Delivered 34% increase in service delivery.
  • Created a performance feedback loop by utilizing team analytics, leading to 52% enhancement in the clarity of program deliverables.
  • Achieved results over several months.
  • Achieved funding post-2020.
  • Collaborated with top-tier external consultants.

Summaries

  • As a key to success, a decisive leader promotes operational improvements, market expansion, and a positive corporate culture.
  • Aligned budget allocation to organizational goals.
  • Forward-thinking Senior Executive with a track record of success in Miscellaneous over the course of a 13-year career.
  • Award-winning program designer recognized in 2019.
  • Achieved notable program impact.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Accomplished VP of Programs with a demonstrated ability to secure over $6 in grants, expanding outreach by 67% through effective fundraising strategies.
  • Successful Vice President of Programs with 17 years of progressive Miscellaneous experience.
  • Strategic problem solver, change manager, and visionary executive with a track record of putting plans in place to meet current and future requirements.
  • Achieved cost reduction through vendor negotiations.

Accomplishments

  • Developed crisis management protocols that maintained continuity of service delivery to 4 clients during unforeseen circumstances.
  • Coordinated large-scale program launches in Columbus, generating 7 in revenue growth while reducing overhead by 37%
  • Led cross-functional teams of 6 individuals in the execution of large-scale programs, achieving 46% growth in revenue.
  • Redesigned program evaluation frameworks, reducing reporting time by 14% and increasing actionable insights for senior leadership.
  • Resolved product issue through consumer testing.
  • Achieved 44% increase in team engagement by launching program-specific leadership workshops for 10 staff members.
  • Secured 17% additional funding by building relationships with key donors, enhancing program sustainability for the past year.
  • Reduced operational costs by 47% through careful analysis and renegotiation of vendor contracts across 16 regions.
  • Streamlined communication efforts across 17 global offices, improving cross-functional collaboration by 18%.
  • Championed the initiative to implement CRM tools that improved client engagement and retention by 33%.

Affiliations

  • Association of Strategic Alliance Professionals (ASAP)
  • Society of Human Resource Management
  • International Association of Administrative Professionals
  • Alliance for Nonprofit Management
  • Nonprofit Technology Network (NTEN)
  • Association for Supply Chain Management (APICS)
  • International Council of Nurses
  • Association for Computing Machinery
  • Rotary International
  • Data Management Association International (DAMA)

Certifications

  • Chartered Institute of Program Management (CIPM)
  • ServSafe
  • Apple Certified Associate (ACA)
  • Certified Public Accountant (CPA)
  • First Aid/CPR Certified
  • Certified Public Accountant
  • CompTIA A+ Technician
  • Program Management Professional (PgMP)
  • Certified Nonprofit Professional (CNP)
  • Executive Program in Nonprofit Leadership standard

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