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Skills

  • End-to-End Testing
  • Defect prevention and reduction
  • Development of quality assurance processes
  • Relationship development
  • Continuous integration/continuous deployment (CI/CD)
  • Insurance billing
  • Automated testing frameworks
  • API testing and validation
  • RFI Scanners
  • Performance and load testing

Work Experiences

  • Worked with members of the production team to assist them in developing and delivering high-quality, cutting-edge products.
  • Was in charge of all tasks delegated to me, including cross-functional collaboration and vendor management.
  • Championed the adoption of Stress and Chaos Engineering practices.
  • Achieved PMP.
  • Collaborated with compliance.
  • Assessed and improved the load testing framework, boosting system performance under peak load by 25% during process.
  • Conducted test strategy presentations for executives.
  • Built and managed comprehensive test environments.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Achieved results during method.

Summaries

  • Program Test Manager with a strong background in automation development and experience working with engineering and quality teams.
  • Communicative and team-oriented, with Power BI expertise.
  • Team leadership and client relations expert with a track record of best-in-class development.
  • Achieved 42% fewer integration bugs.
  • Motivating leader who has built and managed method teams in the past.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Working under Agile and Scrum guidelines in a precise and collaborative manner is something I'm used to.
  • Strong technical skills and experience in risk assessment.
  • Ability to recognize method issues and integrate system solutions to achieve program.
  • Strong problem solver with the ability to juggle multiple high-priority tasks.

Accomplishments

  • Drove the adoption of BDD practices to enhance collaboration among testers, developers, and business analysts, improving requirements clarity and reducing rework by 44%.
  • Implemented and refined the continuous testing strategy for category, contributing to improvements in system uptime by 3% over 18 months.
  • Reduced the likelihood of costly post-production bugs by enhancing end-to-end test coverage, cutting production support incidents by 54% over 2017.
  • Leveraged machine learning models for predictive defect identification, reducing high-severity bugs in production by 41%.
  • Developed and deployed a custom automation framework using ServiceNow, decreasing manual testing efforts by 62% and boosting test coverage.
  • Led the planning and execution of the process testing cycle for a HubSpot, ensuring all quality gates were met within the deadline, reducing time-to-market by 52%.
  • Implemented a CI/CD pipeline with integrated testing using Asana, minimizing manual intervention and improving deployment cadence by 34%.
  • Implemented risk-based testing approaches to focus resources on high-priority areas, reducing regressions by 69% while maintaining test efficiency.
  • Developed test matrices and dashboards to provide stakeholders with real-time insight into test coverage, defect trends, and system health, aiding data-driven decision-making.
  • Increased test environment stability by optimizing test data management, which resulted in 58% fewer test execution failures over the past year.

Affiliations

  • sTesters - Specialized member in API, Web, and Mobile testing, actively contributing towards identifying and solving cross-platform testing challenges.
  • Software Test & Performance (STP) - Member and active contributor to the discourse around issues of performance testing in high-demand enterprise applications.
  • Test Management Forum (TMF) - Regular contributor, discussing advancements in test environment management and resource allocation strategies.
  • TechWell Community - Conference participant and presenter on leveraging in-depth test analytics to inform high-level strategic decisions during product release cycles.
  • ISACA - Member, contributing to the understanding and implementation of audit, governance, and risk practices in the software development lifecycle.
  • IEEE Computer Society - Active member participating in conferences and discussions on advancement in software testing technologies and methodologies.
  • Association for Computing Machinery (ACM) - Member, participating in seminars on cutting-edge software design testing and platform optimization.
  • Software Quality Management (SQM) - Engaged in discussions and training on quality-centered test planning and risk mitigation strategies in Agile projects.
  • Association for Software Quality Assurance (ASQ) - Active member attending roundtables focused on the latest trends in software quality management and test automation techniques.
  • ACQM - Advisory Council for Quality Management - Collaborator, contributing to standards and best practices for quality control and software testing.

Certifications

  • Certified SAFe® 5 Agilist by program
  • Cisco Certified Internetwork Expert (CCIE)
  • TMMi Professional Qualification by TMMi Foundation
  • American Academy of Financial Management (AAFM)
  • SAFE® Product Owner/Product Manager (POPM) by Scaled Agile, Inc.
  • Apple Certified Associate (ACA)
  • Certified Professional in Agile Test Automation (CP-ATA) by iSQI
  • CompTIA Security+
  • Lean Six Sigma Green Belt by Ironclad Systems
  • JIRA Project Administration Certification by Atlassian

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