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Skills

  • Outgoing personality
  • Process improvement
  • Performance improvement
  • Purchasing stock
  • Employee mentoring
  • Wine pairings
  • Purchasing
  • Excellent customer service
  • Memorizing product codes
  • Service-oriented mindset

Work Experiences

  • Kept an eye on guests for signs of intoxication and immediately alerted management.
  • Kept the store floor clear of shopping carts and hand baskets.
  • Cleaned and stocked the grocery shelves, bulk bins, freezer, and dairy cases.
  • Gave out product samples, answered questions, and assisted customers in finding what they needed.
  • Created and maintained a pleasant working environment.
  • Baked breads, cookies, and other bakery items after proofing the dough.
  • Placed advertising signs and displays on shelves, counters, and tables.
  • Unloading trailers, receiving merchandise, verifying orders, and breaking down produce loads were all things I did.
  • Provided smooth and timely service to customers by providing extra silverware, extra napkins, and cleaning spills.
  • Seated guests at tables with courtesy, providing menus, and accurately recording drink orders.

Summaries

  • Work as a grocery store cashier with a marketing background and a passion for providing excellent customer service.
  • Disciplined Dining Room Attendant capable of efficiently seating customers and assisting wait staff to ensure a smooth and organized dining experience.
  • Leader who inspires others and solves problems.
  • Busboy with a strong work ethic, interpersonal skills, and experience in customer service.
  • Through top management skills and business acumen, a talented bar management professional can maximize team performance and bar sales.
  • Professional with experience in hotel dining and catering, as well as guest services and food and beverage operations.
  • Bar procedures and liquor laws, as well as a recent license in the preparation and sale of alcoholic beverages.
  • Working with staff to create unique dining experiences has proven to be a success.
  • Commitment to the highest food safety standards as well as excellent customer service.
  • Grocery store associate who has worked in both the bakery and the prepared foods departments.

Accomplishments

  • Advised
  • Streamlined
  • Recorded
  • Reduced
  • Reorganized grocery store merchandise and displays, increasing output by 10%.
  • Solved
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Represented
  • Promoted to Busboy.

Affiliations

  • Hospitality and Tourism Graduate Employment Network (HTGEN)
  • State Restaurant Health Affairs Group
  • American Marketing Association
  • Rotary International
  • Restaurant Leadership Career Conferences
  • World Association of Chefs' Societies
  • American Society of Safety Professionals
  • Jaycees
  • Hospitality Industry Professionals Group
  • Certified Food Manager Program - State Health Department

Certifications

  • SafeServ certification: Food Handling
  • ServSafe
  • Food Manager Certification Program (Allergen Sensitivity) – Lakeside Partners
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA A+ Technician
  • Health and Safety Training Certificate in Hospitality – Beacon Labs
  • CompTIA Security+
  • Certified Restaurant Server Cedar Works, 2021
  • Certified Business Analysis Professional (CBAP)
  • Responsible Beverage Service (RBS) Certification – Power BI

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