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Skills

  • Method coding understanding
  • Organization
  • Event coordination and planning
  • Marketing campaign design for targeted demographics
  • Admissions team leadership
  • Customer relationship management (CRM) tools
  • Process optimization
  • MS Office
  • Continuous process improvement
  • Interpreting physician orders

Work Experiences

  • Oversaw the delivery of category project by process team, which resulted in system.
  • Collaborated with high school counselors across the Southeast.
  • Analyzed admissions data.
  • Advised prospective students on career paths aligned with academic offerings, contributing to a 48% increase in applicant satisfaction ratings.
  • Looked for industry trends on social media and through online sources.
  • Taught patients about medicine and how to use at-home healthcare devices.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved a 53% reduction in common application errors.
  • Achieved 69% growth in enrollment.
  • Conducted demographic research.

Summaries

  • Admissions Liaison with expertise in relationship management, successfully engaging 11 high-priority applicants leading to a 67% increase in retention post-acceptance.
  • Accomplished in supporting international students through admissions, application navigation, and visa processes, decreasing rejection rates by 54% and increasing applicant success.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Assisted in application navigation.
  • Admissions professional with a passion for mentoring.
  • Admissions Liaison with expertise in relationship management.
  • Achieved a 39% increase in admissions event attendance.
  • Admissions Liaison is a multi-talented Admissions Liaison who is consistently rewarded for planning and operational improvements.
  • Admissions expert who revamped marketing materials in conjunction with the outreach team, contributing to a 50% surge in student interest post-campaign launch.
  • Admissions Liaison with 16 years of successful project management and stakeholder engagement experience.

Accomplishments

  • Increased the use of data analytics for application tracking, leading to an increase of 54% in offer acceptance rates.
  • Collaborated with marketing to redesign admissions collateral, increasing application rates by 45% within 2023.
  • Spearheaded community outreach initiatives that resulted in a 36% increase in local student enrollment.
  • Developed specialized workshops aimed at assisting applicants with financial aid, increasing completed aid applications by 72%.
  • Partnered with academic departments to improve cross-departmental communication, enhancing cooperation in resolving admissions inquiries.
  • Reviewed and processed over 5 applications per month to ensure completeness and compliance with institutional standards.
  • Collaborated with team of 2 in the development of category.
  • Applied conflict mediation techniques to resolve inter-departmental disputes, improving overall admissions process efficiency.
  • Developed and maintained partnerships with community organizations to sustain a pipeline of diverse prospective applicants.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Association for Institutional Research (AIR)
  • Project Management Institute
  • Association of Information Technology Professionals
  • Lions Club
  • Far West Association for College Admission Counseling (FWACAC)
  • American Marketing Association's Higher Education Group
  • Rotary International
  • National Academic Advising Association (NACADA)
  • Council for the Advancement and Support of Education (CASE)
  • National Association for College Admission Counseling (NACAC)

Certifications

  • Google Certified Professional Cloud Architect
  • Certified Admissions and Enrollment Management Professional (CAEMP) - Summit Group
  • Certified Diversity Practitioner (CDP) - Ironclad Systems
  • Cisco Certified Internetwork Expert (CCIE)
  • First Aid/CPR Certified
  • Certified Campus Tour Specialist (CCTS) - Summit Group
  • Certified Student Recruitment Specialist (CSRS) - Summit Group
  • Certified Community Engagement Specialist (CCES) Meridian
  • Microsoft Certified Systems Engineer (MCSE)
  • Project Management Professional (PMP)

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