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Skills

  • First Aid/CPR
  • Marketing
  • Multi-national team supervision
  • Supervision
  • Overseas tours
  • Automated travel booking systems
  • Data-driven performance reporting
  • Organization
  • Employee satisfaction improvement
  • Business operations

Work Experiences

  • Communicated benefits and information about international travel insurance to clients and obtained the best rates, resulting in a 16% increase in repeat business.
  • Analyzed key metrics to reduce per-trip costs by 21%, achieving a total budget savings of $11 in 2022.
  • Coordinated with travel partners, such as airlines and hotels, to manage bookings and schedules, as well as the preparation of visa documents.
  • Achieved total budget savings of $15 in 2018.
  • Collaborated with event management teams.
  • Arranged ground transportation for events.
  • Achieved a 49% drop in booking errors.
  • Looked for industry trends on social media and through online sources.
  • Achieved a 36% reduction in manual errors.
  • Achieved a significant reduction in booking fees.

Summaries

  • Travel Manager with 18 years of successful vendor management and risk assessment experience.
  • Dedicated Travel Manager with a strong financial acumen, responsible for managing multimillion-dollar budgets while consistently achieving 41% cost reductions.
  • Self-starter with unrivaled expertise in workflow optimization and vendor management.
  • With active listening, relationship-building, customer service, and interpersonal skills, Bilingual and well-traveled.
  • Achieved adoption growth of 61%.
  • Adept at international travel coordination.
  • Coordinated travel logistics in complex scenarios.
  • Consistently delivered refined insights.
  • Travel consultant who is focused on meeting deadlines and has experience working with clients who have special needs.
  • Within Miscellaneous, senior Travel Manager and outstanding performer in vendor management and risk assessment.

Accomplishments

  • Resolved product issue through consumer testing.
  • Facilitated duty of care protocols, improving traveler safety measures for 11 employees across global operations.
  • Reduced operational costs by 73% through the integration of a preferred supplier program across 8 global offices.
  • Managed relationships with 2 major airline partners, generating an annual savings of $17 through strategic contract negotiations.
  • Led the negotiation of group travel rates with airlines, securing additional perks and discounts via strategic partnerships.
  • Built a multi-destination itinerary system, reducing turnaround planning time by 84%.
  • Negotiated discounts with high-volume vendors, resulting in savings of $13 across 2017.
  • Tracked and analyzed the cost-per-trip metrics, enabling a 77% reduction in unnecessary travel expenditures.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed a travel expense forecasting model, reducing budget variances by 67% annually.

Affiliations

  • Association of Corporate Travel Executives (ACTE)
  • American Medical Informatics Association
  • Event Industry Council – Certified Meeting Professional (CMP)
  • American Society of Travel Advisors (ASTA)
  • International Association of Administrative Professionals
  • Women in Travel (WINT)
  • Jaycees
  • Certified Travel Counselor (CTC) – standard
  • Rotary International
  • Travel Risk and Incident Management Group (TRIMG)

Certifications

  • CompTIA A+ Technician
  • Certified Specialist in Visa and Passport Services by initiative
  • Certified Business Forecasting and Analysis (CBFA) by IIF
  • Certified Travel Agent (CTA) by Travel Institute
  • Travel Risk Management Professional (TRMP) by GBTA
  • Certified Travel Manager (CTM) by Global Business Travel Association (GBTA)
  • IATA / UFTAA Professional Diploma in Travel & Tourism
  • Sabre GDS Certification
  • Certified Meeting Professional (CMP) by Events Industry Council
  • Certified Airline Professional (CAP) by IATA

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