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Skills

  • Critical downtimes avoidance
  • Customer service
  • Cost-saving through network optimization
  • Corporate IT governance adherence
  • Software testing
  • Cloud networking solutions (Salesforce)
  • Network development and administration
  • Load Balancing and Traffic Management
  • Multitasking in high-pressure environments
  • LAN/WAN protocol implementation

Work Experiences

  • Adhered to corporate IT governance standards.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved Employee of the Year in 2023.
  • Coordinated cross-site network setups for corporate events.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Kept a flexible schedule and responded to emergencies after hours and on weekends.
  • Had an excellent attendance record and was always on time for work.
  • Implemented, developed, and tested the installation and update of file servers, print servers, and application servers in all departments.
  • Saved $7 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with the IT security team to implement a zero-trust architecture, increasing data protection accuracy by 29%.

Summaries

  • Consistent performer in managing cross-functional IT teams.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Network Coordinator is a multi-talented Network Coordinator who is consistently rewarded for planning and operational improvements.
  • Aligned solutions with business goals.
  • Accomplished in optimizing bandwidth utilization, increasing network efficiency by 45% and ensuring seamless operations during peak usage.
  • Achieved performance improvements of up to 71% across multiple platforms.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 6% resolution rate for critical incidents.
  • Benefitted cross-functional teams across 3 offices.
  • Strengths in cross-functional collaboration and data analysis backed up by Miscellaneous training.

Accomplishments

  • Reduced high-priority network downtime by 15% through advanced routing protocol tuning and automated alerting strategies.
  • Implemented regulatory compliance strategies (e.g., GDPR, HIPAA) across company networks, ensuring full adherence and avoiding fines in 2017.
  • Led the deployment and integration of category, improving departmental communication speeds by 39% and enhancing overall connectivity.
  • Introduced cost-effective network monitoring tools, saving $6 in annual expenses while enhancing real-time diagnostics capabilities.
  • Devised disaster recovery plans to maintain network uptime during metric disruptions, achieving over 74% redundancy in all critical paths.
  • Collaborated with team of 12 in the development of process.
  • Developed and implemented security protocols for wireless and wired networks, reducing external threats and vulnerabilities by 82% over 4 months months.
  • Authored comprehensive troubleshooting guides for Tier 1 and Tier 2 support teams, decreasing escalation requests by 72%.
  • Inspired a collaborative working environment between network engineers and IT support, reducing ticket resolutions times by 62%.
  • Created documentation and detailed network topology diagrams, improving troubleshooting time for complex issues by 30% for internal IT teams.

Affiliations

  • Project Management Institute
  • Chair, Chapter on IT Network Standards Compliance, method (2020)
  • National Association of Social Workers
  • Attendee, Cisco Live Networking Conference (2023, Boston)
  • Regional Coordinator, Advanced Networking Conference Circuit (Columbus, 2018)
  • Society of Women Engineers
  • Member, Network Engineers’ Cloud Symposium (2016)
  • American Society of Safety Professionals
  • American Marketing Association
  • Completed Malware Threat and Risk Assessment Program with system

Certifications

  • VMware Certified Professional – Network Virtualization (VCP-NV)
  • Microsoft Certified: Azure Network Engineer Associate
  • Wireshark Certified Network Analyst (WCNA)
  • CompTIA A+ Technician
  • First Aid/CPR Certified
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Salesforce
  • Certified Information Security Manager (CISM)
  • Apple Certified Associate (ACA)
  • Cisco Certified Network Associate (CCNA)

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