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Skills

  • Communications
  • Training proficiency
  • Benefits Metrics Development and Reporting
  • Collaborative problem-solving
  • First Aid/CPR
  • Compliance Audits (ERISA, HIPAA, ACA)
  • Claims resolution management
  • Benefits Budget Forecasting
  • Process improvement
  • Benefits Plan Negotiation

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Achieved results over a initiative period.
  • Conducted regular benefits benchmarking studies.
  • Achieved a 67% reduction in administration costs.
  • Collaborated with initiative customers to determine their needs and deliver process service.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Saved $13 by putting in place cost-cutting measures that addressed long-standing issues.
  • Contributed to a 16% boost in overall satisfaction.
  • Assisted over 3 employees annually.
  • Transported HubSpot to the past year customer locations.

Summaries

  • Aligned employee benefits with company strategy.
  • Achieved 37% adoption within 14 months.
  • Achieved a 60% reduction in health insurance costs.
  • Adept at leading benefits program rollouts.
  • Diplomatic, articulate, and decisive, with the ability to establish and maintain productive working relationships with both internal and external stakeholders.
  • Achieved 71% increased participation.
  • Achieved a 53% reduction in absenteeism over 2 months.
  • Achieved on-time program delivery.
  • Experienced Employee Benefits Manager with a track record of adhering to process, framework, and program standards.
  • Building and deploying well-planned benefits and compensation plans has been proven to be successful.

Accomplishments

  • Restructured the leave management system, positively impacting 13 employees and reducing administration time by 22%.
  • Reduced administrative costs by 79% by automating employee benefits enrollment processes via QuickBooks.
  • Initiated health and wellness programs that reduced absenteeism by 28% and improved team productivity.
  • Implemented voluntary benefit options, contributing to 16% higher employee satisfaction without increasing employer premiums.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented flexible spending accounts (FSAs) with a participation rate increase of 64% within the first 6 months, delivering tax savings of $7.
  • Played a key role in benefits vendor evaluation and negotiation, decreasing overall annual benefits costs by $115,000.
  • Developed a continuous feedback loop with employees, leading to improvements in the yearly benefits offering and a 69% higher satisfaction score.
  • Documented and resolved method which led to procedure.
  • Negotiated with benefits providers to secure better plan pricing, resulting in a 50% cost savings over a 13-year period.

Affiliations

  • Freemason
  • Institute for Health and Productivity Management (IHPM)
  • American College of Healthcare Executives (ACHE)
  • Project Management Institute
  • Certified Employee Benefit Specialist (CEBS) Program
  • WorldatWork – The Total Rewards Association
  • Association for Supply Chain Management (APICS)
  • National Business Group on Health (NBGH)
  • American Benefits Council
  • HR Certification Institute (HRCI)

Certifications

  • Apple Certified Associate (ACA)
  • Certificate of Health Benefits Administration (CHBA)
  • Certificate in Global Benefits Management (CGBM)
  • Certified Wellness Program Manager (CWPM)
  • Group Benefits Associate (GBA)
  • Certified ERISA Fiduciary Advisor (CEFA)
  • Health Insurance Associate (HIA)
  • Certified Benefits Professional (CBP)
  • Accredited Investment Fiduciary (AIF)
  • Cisco Certified Network Associate (CCNA)

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