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Skills

  • Change Management Oversight
  • MS Office
  • Operational improvement
  • Risk mitigation strategies
  • Team management
  • Customer service
  • Bookkeeping
  • Debt management
  • Business operations
  • Fraud detection techniques

Work Experiences

  • Conducted assessments across 2 global offices.
  • Assessed compliance with IT security obligations.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Assisted in external forensic audits of system breaches, identifying root causes and closing security gaps within the past year.
  • Assisted in external forensic audits.
  • Analyzed remote work IT infrastructure risks.
  • Transported Workday to the past year customer locations.
  • Audited privileged accounts.
  • Had an excellent attendance record and was always on time for work.
  • Closed security gaps.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Collaborated with legal and HR departments to revise security policies and ensure adherence to initiative, achieving company-wide regulatory conformity.
  • Achieved company-wide regulatory conformity.
  • Closed compliance gaps.
  • Aligned security policies with category.
  • Collaborated with legal and HR departments.
  • Information Systems Auditor with 3 years of successful workflow optimization and performance reporting experience.
  • Accelerated decision-making processes by 55%.
  • Clear understanding of team leadership and budget management as well as workflow optimization training.
  • Strengths in process improvement and cross-functional collaboration backed up by Miscellaneous training.

Accomplishments

  • Led a comprehensive internal audit on Microsoft Excel, achieving zero deviations in the 2019 external review.
  • Conducted vulnerability assessments using Jira, identifying 4 gaps and leading efforts to address critical risks.
  • Worked with external audit teams to assure that Asana met metric standards and avoided potential non-compliance penalties.
  • Spearheaded audit reviews on third-party vendor software, eliminating 16 vulnerabilities and reducing risks of operational loss.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led risk assessments for finance, identifying 8 key operational risks and aiding in the development of targeted mitigation strategies.
  • Managed a team of 14 auditors to complete system vulnerability assessments, consistently meeting deadlines and budget expectations.
  • Coordinated the remediation of 4 high-risk audit findings, effectively mitigating potential regulatory fines.
  • Resolved product issue through consumer testing.
  • Trained 14 employees on audit compliance using Jira, improving procedural adherence by 49%.

Affiliations

  • National Association of Social Workers
  • Lions Club
  • Associate Member, International Association of Privacy Professionals (IAPP)
  • American Marketing Association
  • Certified Information Systems Auditor (CISA) method
  • Microsoft Certified: Security, Compliance, and Identity Fundamentals 2023
  • Volunteer, IT Advisory Group, ISACA Raleigh Chapter
  • Co-chair, Data Privacy and Protection Auditing Special Interest Group
  • Association for Supply Chain Management (APICS)
  • Volunteer, Audit and Standards Board – ISACA

Certifications

  • ServSafe
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Network+
  • Certified Information Security Manager (CISM) – ISACA
  • CompTIA A+ Technician
  • NIST Cybersecurity Framework Implementation Certificate - Vantage
  • PCI Professional (PCIP) - standard
  • GIAC Certified Information Security Auditor (GSNA) - metric
  • Certified Fraud Examiner (CFE) - process
  • Cisco Certified Network Associate (CCNA)

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