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Skills

  • Child programs
  • Clinical care
  • Medicare and Medicaid eligibility
  • Wound care maintenance
  • Self Aid Buddy Care (SABC)
  • Patient care and physical therapy
  • Child abuse expertise
  • System care understanding
  • Preventive care
  • Emergency care

Work Experiences

  • Achieved a 80% reduction in sick days used.
  • Awarded in 2018.
  • Coordinated staff schedules across 3 classrooms, improving workforce efficiency and decreasing overtime by 53%.
  • Saved $3 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with municipal and state agencies to remain compliant with all licensing regulations, consistently passing inspections with 56% compliance scores.
  • Had an excellent attendance record and was always on time for work.
  • Oversaw the delivery of system project by metric team, which resulted in framework.
  • Achieved a 53% satisfaction increase in family surveys.
  • Coordinated staff schedules across 9 classrooms.
  • Achieved over a 43% improvement in program satisfaction ratings.

Summaries

  • Committed to professional growth.
  • Achieved fundraising success.
  • Leader who is well-organized, resourceful, and forward-thinking.
  • Achieved program development goals.
  • Achieved 29% improvements in new staff performance.
  • Costs were consistently reduced while profits were increased.
  • Accomplished Child Care Administrator with a deep understanding of compliance standards, consistently maintaining 71% alignment with state regulations and winning Top Performer in 2017.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Clear understanding of quality assurance and stakeholder engagement as well as team leadership training.
  • Considerable experience in budget management.

Accomplishments

  • Successfully introduced emergency childcare services for working parents during community school closures, serving 11 children.
  • Developed a safety and emergency procedure manual, contributing to a ITIL inspection compliance rate of 32% with no incidents.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Expanded service coverage to underserved neighborhoods, growing the number of children served by 39% within one year.
  • Introduced best practices for inclusive classroom settings, earning a President's Club for diversity and inclusive curriculum.
  • Enhanced employee training on cultural competency, improving workplace inclusivity scoring by 18% in annual staff surveys.
  • Set up a mentoring system for early-career educators, accelerating development and reducing training costs by 37%.
  • Negotiated contracts with vendors, saving 17 in operational costs and improving food/menu quality for children.
  • Established a new childcare assessment framework, earning recognition from category.
  • Partnered with external health professionals to run wellness workshops, reducing sick days among staff by 30%.

Affiliations

  • Zero to Three Organization
  • Council for Exceptional Children (CEC)
  • National Council on Family Relations (NCFR)
  • American Academy of Pediatrics (AAP) Affiliate Member
  • Freemason
  • American Marketing Association
  • Project Management Institute
  • National Association of Social Workers
  • National Child Care Association (NCCA)
  • Society of Human Resource Management

Certifications

  • ServSafe
  • Certified Public Accountant
  • Google Certified Professional Cloud Architect
  • Cisco Certified Network Associate (CCNA)
  • Apple Certified Associate (ACA)
  • Certified Early Childhood Consultant (CECC)
  • Trauma-Informed Care in Childcare Settings Certificate
  • CompTIA Security+
  • CPR and First Aid Certification - American Red Cross
  • Project Management Professional (PMP)

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