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Skills

  • Market research
  • Standard marketing
  • Food preparation
  • Extremely organized
  • Sales territory management
  • Hardware evaluation
  • Conflict resolution
  • Records management
  • Acquiring clients
  • Merchandising expertise

Work Experiences

  • Answered an average of 2 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Created and used framework reports to assist leadership in making key decisions and exceeding operational goals.
  • Improved the client organization and goal alignment by automating the method contact management system.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Improved the Customer Satisfaction Index from unsatisfactory to acceptable levels for the manufacturer.
  • Process helped me achieve $73,000.
  • Implemented effective sales techniques and increased product sales to over $10 in several months.
  • Communicated with customers to learn about their needs and make recommendations for the best solutions.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.

Summaries

  • Solved complex problems using active listening and logical thinking.
  • Sales, service, and client quotas have all been exceeded in the past.
  • Agile and adaptable group leader with a stellar standard history, a motivational approach, and an upbeat personality.
  • Skilled in employee training and utilizing organized approaches to handle daily planning, scheduling, and customer service needs.
  • With over 2 years of experience in business-to-business and business-to-consumer sales in the Healthcare, Healthcare, and Healthcare industries, I am a seasoned sales representative.
  • Recognized for using ingenuity and creativity to meet and exceed sales, revenue, and profit targets.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Senior Sales Representative who is capable of establishing and maintaining client relationships.
  • Exceptional at acquiring new customers and maintaining existing accounts to ensure consistent revenue growth.
  • Over 16 years of successful leadership and mentoring of junior sales professionals.

Accomplishments

  • Developed and executed a strategic sales plan targeting Healthcare sectors, boosting quarterly revenue by 19%.
  • Managed 3 opportunities per month.
  • Consistently recognized as top performer for driving 14% sales growth within dynamic and competitive Healthcare settings.
  • Implemented client retention programs that reduced customer churn by 21% and improved long-term engagement.
  • Collaborated with team of 6 in the development of framework.
  • Drove 41% improvement in quarterly revenue by identifying and capitalizing on new market entry opportunities.
  • Exceeded annual sales goals by 45% through proactive customer engagement and strategic territory management.
  • Collaborated with senior leadership to refine product pricing strategy, resulting in a 41% profit margin increase.
  • Expanded customer base by 55% in Raleigh through innovative territory growth strategies and lead generation.
  • Increased sales 17% over 18 months.

Affiliations

  • Rotary International
  • Certified Associate in Project Management (CAPM) through PMI
  • Association of International Product Marketing & Management (AIPMM)
  • HubSpot Academy: Inbound Sales Certification
  • American Medical Informatics Association
  • Involvement in Chamber of Commerce within Austin
  • Association for Computing Machinery
  • Freemason
  • Board Member, Sales Leadership Council
  • Google Ads Sales Certification

Certifications

  • Certified Public Accountant
  • Solution Selling Certification - Lakeside Partners
  • Digital Marketing Certification (Cedar Works)
  • Association for Project Management (APM)
  • Certified Sales Professional (CSP) – Manufacturer's Representatives Educational Research Foundation
  • Certified Sales Leadership Professional (CSLP) - Brightline
  • CompTIA Security+
  • CompTIA Network+
  • Salesforce
  • Google Certified Professional Cloud Architect

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