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Skills

  • Store opening and closing
  • Database management
  • Goals and performance
  • Sales forecasting
  • Account oversight
  • Account management
  • National accounts
  • Collaborating with designers
  • Team training
  • System trend knowledge

Work Experiences

  • Assisted in preparing end-of-year financial reports.
  • Assisted customers in choosing and customizing available items to meet their specific needs.
  • Actively listened to customer concerns.
  • Analyzed sales trends and provided recommendations to management, which helped increase store revenue by $10 yearly.
  • Addressed issues immediately.
  • Achieved growth over three consecutive quarters.
  • Achieved 40% year-over-year growth.
  • Applied strategies across two Atlanta locations.
  • Achieved results during metric.
  • Achieved a 15% increase in customer satisfaction.

Summaries

  • Pursuing a position as an Account Manager, where hard work and dedication will be rewarded.
  • Gained a thorough understanding of the target audience and competitors to develop effective marketing messaging.
  • In a self-motivated and results-driven manner, able to set up agreements, manage a global customer base, and prospect for new leads.
  • Talented Retail Advertising Sales Representative with 4 years of experience and success in measuring sales, publication, and website performance using metrics.
  • Dedicated to learning, growing, and succeeding in Retail.
  • Multitasker, skilled communicator, and complex problem solver.
  • Knowledgeable in the use of point-of-sale software.
  • Successfully built strong pipelines and expanded accounts.
  • Highly effective at increasing the likelihood of repeat business.
  • Senior advertising executive with a track record of success in account management, team leadership, and promotional management.

Accomplishments

  • Researched
  • Marketing: Implemented marketing strategies which resulted in standard growth of customer base.
  • Advised
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Integrated
  • Monitored
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed
  • Resolved

Affiliations

  • Retail Training & Education Certification from program
  • International Council of Nurses
  • American Society of Safety Professionals
  • Attendee at Seattle International Retail Conference
  • American Marketing Association
  • Google Analytics for Retailers Certification by Harbor & Co.
  • American Marketing Association (AMA)
  • Global Market Development Centre (GMDC)
  • Employee Recognition: Salesperson of the Month – 14 months
  • Association for Supply Chain Management (APICS)

Certifications

  • Retail Workplace Safety Compliance Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Merchandising Manager
  • Certified Visual Merchandising Specialist
  • Real Estate and Business Agent's License
  • Certified Negotiation Professional (CNP)
  • Certified Public Accountant (CPA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Sales Associate (CSA)
  • Retail and E-Commerce Management Certification

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