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Skills

  • Housing site inspections
  • Customer satisfaction improvement
  • Repair procedures
  • Risk management
  • MS Office
  • Contract negotiation
  • Cross-functional team collaboration
  • Blueprint and architectural plan review
  • Report creation
  • Technical reviews

Work Experiences

  • Assisted in the creation of category procedures.
  • Collaborated with cross-functional teams, including vendors and contractors, to streamline the home delivery process, decreasing installation time by 51%.
  • Conducted property evaluations for prospective buyers, providing comprehensive analysis reports that contributed to over 52% in increased resale value.
  • Adhered to budget constraints.
  • Acted as project lead on the development of eco-friendly manufactured home solutions, earning the team a Excellence Award for innovation in 2018.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Saved money by developing functional solutions to category problems.
  • Achieved a 70% rise in sales to senior buyers.
  • Developed a reputation for punctuality and hard work.
  • Kept my knowledge of inspection techniques, codes, ordinances, and regulations up to date.

Summaries

  • Standard, category, and method are all available.
  • Salesforce and Adobe Creative Suite experts with exceptional interpersonal skills.
  • Manufactured Housing Specialist with vendor management and project management abilities.
  • Strategic thinker with expertise in strategic planning.
  • Offering 13 years of experience as well as the ability to train and mentor junior staff in the application of procedures and codes.
  • Completed thorough inspections and developed effective remediation plans were top priorities.
  • Motivating leader who has built and managed program teams in the past.
  • Cross-functional collaboration Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • At all times, we are committed to high-quality construction.
  • Expert in process with a strong aptitude for implemented and improved.

Accomplishments

  • Reduced utility costs for clients by developing high-efficiency models, cutting average utility bills by 53% per year.
  • Chaired cross-functional meetings that aligned design, delivery, and construction teams, decreasing communication lead times by 29%.
  • Assisted in the development of promotional materials for manufactured home trade shows, helping expand the company footprint in Denver.
  • Consulted with clients to tailor custom home designs, maintaining a customer satisfaction rating of 46% over 11 years.
  • Collaborated with design teams to standardize floor plans and fixtures, cutting costs by 36% while retaining customization options for clients.
  • Redesigned job site layouts to enhance workforce efficiency, allowing a 49% increase in installation throughput without compromising quality.
  • Supervised the installation and finishing processes of manufactured homes, delivering projects on time and reducing turnaround times by 79%.
  • Partnered with local officials to ensure manufactured housing units complied with zoning and municipal permits, resulting in a 85% faster approval process.
  • Performed inspections and audits on new lots to confirm site readiness and compliance with local and federal housing regulations, improving installation timelines by 85% weeks.
  • Led a team of 18 subcontractors in manufactured housing projects, achieving a consistent on-time project completion rate of 44%.

Affiliations

  • Member of the American Association of Housing Educators (AAHE), focusing on professional development in housing and community building.
  • Sales Certification in Modular and Manufactured Homes issued by the Manufactured Housing Educational Institute (MHEI).
  • Alumni of the Construction Industry Institute’s (CII) Leadership Development Program in 2019, where I focused on conflict resolution in construction settings.
  • Certification in Project Management through the Project Management Institute (PMI), specializing in vendor and contractor coordination for home installations.
  • Project Lead for a Lean Six Sigma Initiative focused on waste reduction and efficiency during manufactured housing installation.
  • Served as a guest speaker for the annual Manufactured Home Communities Association (MHCA) conference on digital marketing strategies.
  • Member of the Manufactured Housing Association for Regulatory Reform (MHARR) since 2019, contributing to advocacy efforts for streamlined housing regulations.
  • Member of the Real Estate Staging Association (RESA); participated in forums discussing staging and selling manufactured homes.
  • Regular volunteer with Habitat for Humanity, applying manufactured housing expertise to help develop affordable housing projects.
  • Member of the American Planning Association's Housing and Community Development Division, fostering growth in modular housing.

Certifications

  • Energy Efficiency Standards and Practices for Manufactured Homes Certification
  • American Academy of Financial Management (AAFM)
  • CompTIA Security+
  • Certified Business Analysis Professional (CBAP)
  • Salesforce
  • Factory-Built Housing Sales Professional Certification (FBHSP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Green Building Professional – Ironclad Systems
  • Certified Construction Manager (CCM) – standard
  • Real Estate Development Finance Certification – metric

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