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Skills

  • Communications
  • Community integration
  • Budgets
  • Collaborative interdisciplinary teamwork
  • Accompanying clients to medical appointments
  • Team building
  • Certified in program
  • Healthcare documentation accuracy
  • Business operations
  • Project organization

Work Experiences

  • Achieved compliance for 10 consecutive years.
  • Checked vital signs on a three years basis and contacted Host Home Provider if there were any health concerns or behavioral changes with the patients.
  • Kept track of patient care, condition, progress, and problems to report, and I talked to my supervisor or case manager about my findings.
  • Collaborated with healthcare professionals.
  • Assisted with mobility by walking and exercising on a regular basis.
  • Achieved 44% alignment with client comfort.
  • Encouraged patients to engage in safe physical activity to improve their mood and overall health.
  • Gave patients metric and initiative medications while keeping an eye out for negative side effects.
  • Administered prescribed medications under the supervision of a physician.
  • Balanced multiple clients’ needs and schedules to ensure all received individualized attention and care without compromising service quality.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Offers performance reporting and cross-functional collaboration abilities.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Patient, humorous, and detail-oriented when working with disabled and elderly patients.
  • Personal Care worker with extensive experience in providing high-quality in-home care.
  • Addressed stresses related to process.
  • Performance reporting expert with a passion for assisting others.
  • Addressed behavioral shifts effectively.
  • Dedicated to educating patients on how to live a healthy lifestyle.
  • Assist patients with empathetic, personal care, promoting comfort and support.

Accomplishments

  • Scoped out and recommended necessary home modifications to improve accessibility, achieving a 45% reduction in accidents and falls within the client’s residence.
  • Created and executed wellness initiatives, reducing preventable health incidents by 72% through routine medical checks and simple preventive care instructions.
  • Used conflict resolution strategies to mediate and reduce familial tension, achieving a 56% decrease in client-family disputes.
  • Achieved PMP to ensure up-to-date knowledge on state-regulated home care practices, improving overall quality of care provided.
  • Encouraged client participation in educational and social programs, resulting in 19% boost in overall contentment and life satisfaction scores.
  • Facilitated communication between family members and care recipients, resolving conflicts and reducing tension by 43%.
  • Created a positive and structured living environment that resulted in 40% improvement in client behavior and increased daily task engagement.
  • Created and implemented a client transportation plan, ensuring consistent attendance to medical and therapy appointments, which led to 58% decline in health-related issues.
  • Spearheaded compliance audits and ensured 100% adherence to state and federal regulations for in-home care services during 4 consecutive audits.
  • Administered crisis intervention assistance during emergencies, securing external medical or psychological support within one year to ensure client safety.

Affiliations

  • National Association of Social Workers
  • Rotary International
  • Association of Information Technology Professionals
  • Association of Community Living Providers Raleigh
  • Child Welfare League of America (CWLA)
  • Independent Living Research Utilization (ILRU)
  • Jaycees
  • Council for Disability Awareness (CDA)
  • Association for Supply Chain Management (APICS)
  • Society of Human Resource Management

Certifications

  • Certified Direct Support Professional (DSP) - Georgia
  • CompTIA Security+
  • Crisis Management for Caregivers - metric
  • Basic Life Support (BLS) Certification – American Heart Association
  • Applied Behavioral Analysis (ABA) Certification - category
  • Certified Residential Care Facility Provider - method
  • Safeguarding Vulnerable Adults Training - Lakeside Partners
  • First Aid/CPR Certified
  • Certified Home Health Aide (CHHA) - Colorado
  • Positive Behavioral Support Facilitator Certification - Summit Group

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