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Skills

  • Project organization
  • Ability to Streamline Loan Closing Processes
  • Metric equipment
  • Appraisal Review and Process Optimization
  • Customer Satisfaction Enhancement through Risk Analysis
  • Loan Approval and Processing Strategy
  • Operational improvement
  • Business operations
  • Compliance with regulatory frameworks
  • Relationship development

Work Experiences

  • Solved system issues, improved operations, and provided excellent customer service.
  • Attained 21% workflow automation.
  • Audited a portfolio of 16 loans, identifying discrepancies and recouping $5 in potential losses for the organization.
  • Assessed the creditworthiness of real estate developers by analyzing balance sheets and income statements, improving loan quality by 26%.
  • Achieved profitability in loan structuring.
  • Achieved a 76% reduction in default rates.
  • Achieved results within 18 months.
  • Audited a portfolio of 13 loans.
  • Collaborated with 2 mortgage processors and external legal teams to streamline loan closing operations, reducing processing times by 22%.
  • Achieved 52% compliance for new construction deals.

Summaries

  • Collaborated on cross-functional teams to produce $10 worth of due diligence reports, securing loan approvals for large commercial property projects within two years.
  • Approved loans amounting to $15.
  • Costs were consistently reduced while profits were increased.
  • Collaborated with mortgage processors and external legal teams to streamline the loan closing process, reducing timeline deviations by 35%.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved 51% customer satisfaction.
  • Collaborated on asset valuation and financial performance analysis, increasing the approval rate of investment-worthy commercial loans by 34%.
  • Achieved 31% reduction in loan processing times by orchestrating cross-team collaborations between underwriters, processors, and external stakeholders.
  • Achieved a 80% reduction in closing times.
  • Excellent communication and analytical skills.

Accomplishments

  • Managed cash flow analyses for 6 properties exceeding $3 in value, informing more strategic loan determinations.
  • Analyzed lease agreements, property tax records, and zonal permits to inform decisions on loans exceeding $11 for 6 clients.
  • Developed tailored loan strategies for commercial real estate clients, increasing loan approval rates by 50%.
  • Reduced loan processing times by 18% through the automation of key underwriting steps using ServiceNow.
  • Resolved product issue through consumer testing.
  • Developed financial models to evaluate diversified real estate portfolios and provide clients with approval for loans up to $7.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Streamlined the loan documentation process for real estate transactions, decreasing deal closure times by 70%.
  • Reviewed loan portfolios regularly to evaluate market risk and optimize pricing strategies, resulting in a loan default rate reduction of 62%.
  • Mitigated risk through the use of updated real estate forecasting tools, reducing losses on undercollateralized loans by 65% %.

Affiliations

  • Society of Women Engineers
  • Graduate of Commercial Real Estate Underwriting (CREU) certification program 2022
  • Jaycees
  • Attendee, Global Real Estate Underwriter Summit 2015
  • Society of Human Resource Management
  • International Association of Administrative Professionals
  • Presenter at National Real Estate Valuation Conference 2019 speaking on risk management workflows
  • Certified Member of the Appraisal Institute (AI), specializing in Residential or Commercial Real Estate standard
  • Toastmasters
  • Certifications in Real Estate Financial Modeling (REFM) 2019, enhancing underwriting analysis processes

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant (CPA)
  • Certified Credit Risk Professional (CCRP) for Real Estate
  • Advanced Real Estate Debt Portfolio Risk Management (REDPRM)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Apple Certified Associate (ACA)
  • Uniform Standards of Professional Appraisal Practice (USPAP) Certification
  • CRE-Analytics Specialist Certification by Cedar Works
  • Federal Housing Administration (FHA) - Direct Endorsement Underwriter Certification
  • Certified Mortgage Banker (CMB)

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