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Skills

  • Business operations
  • Diversity and inclusion initiatives
  • Consulting
  • Operational improvement
  • Grant writing
  • Internal auditing and compliance
  • Stakeholder relationship management
  • Data-driven decision making
  • Business Planning
  • Public speaking and presentations

Work Experiences

  • Developed a conflict-resolution protocol.
  • Created and sustained an internship program, providing real-world experience to 17 local students while increasing volunteer capacity.
  • Aligned chapter mission with organization goals.
  • Conducted assessments of chapter activities.
  • Cut member onboarding time by three years.
  • Conducted compliance checks.
  • Designed a scalable onboarding process.
  • Completed project management under budget and on time in order to meet project objectives.
  • Was in charge of the P&L and corporate fiscal responsibility, which resulted in category.
  • Led performance initiatives that resulted in a 18% increase in revenue.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Brought in over $8 in community support funding.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Chapter Director with 2 years of successful budget management and strategic planning experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Forward-thinking Senior Executive with a track record of success in Miscellaneous over the course of a 10-year career.
  • Accomplished Chapter Director.
  • Dedicated to profit maximization through a variety of business approaches.
  • Strengths in workflow optimization and process improvement backed up by Miscellaneous training.
  • As a key to success, a decisive leader promotes operational improvements, market expansion, and a positive corporate culture.

Accomplishments

  • Resolved product issue through consumer testing.
  • Organized advocacy campaigns involving 8 stakeholders, significantly influencing local policy changes in favor of chapter objectives.
  • Enhanced chapter visibility by instituting a digital transformation that led to a 30% increase in social media following and engagement within two years.
  • Championed an awareness campaign on client relations, driving engagements up by 80% within the past year across multiple social platforms including Tableau.
  • Developed and launched an industry-first initiative for the chapter, resulting in regional recognition and a 46% spike in community involvement.
  • Recruited and mentored 12 new board members, fostering diversity and new perspectives within the leadership team.
  • Led a cross-functional workgroup to redesign our volunteer program, resulting in a 62% increase in member engagement.
  • Directed a team of 17 staff in planning and delivering community events for Lakeside Partners, doubling attendance from the previous year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully negotiated a partnership with Ironclad Systems, bringing in $9 in funding for chapter activities.

Affiliations

  • Society for Nonprofits
  • Women in Nonprofit Leadership
  • Rotary International
  • Project Management Institute
  • International Association of Administrative Professionals
  • American Marketing Association (AMA) – Nonprofit Leadership Committee
  • BoardSource Membership on Nonprofit Leadership and Governance
  • American Medical Informatics Association
  • VolunteerMatch Leadership Council
  • Association for Computing Machinery

Certifications

  • Executive Director Leadership Certification – standard
  • Certified Nonprofit Professional (CNP) - Nonprofit Leadership Alliance
  • Social Media Strategy for Nonprofits – Summit Group
  • Google Certified Professional Cloud Architect
  • Conflict Resolution and Mediation Certification – Vantage
  • CompTIA Network+
  • Leadership in Nonprofit Organizations Certificate—process
  • Project Management Professional (PMP)
  • ServSafe
  • Microsoft Certified Systems Engineer (MCSE)

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