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Skills

  • Budgets
  • Project organization
  • Employee retention
  • Data Visualization Tools ServiceNow
  • Problem resolution
  • Grant Writing & Fundraising
  • Change Management
  • Agile project management
  • Team management
  • Cross-functional team leadership

Work Experiences

  • Conducted extensive research into recruitment and retention programs and implemented the most effective solutions to help the company change.
  • Had an excellent attendance record and was always on time for work.
  • Advocated for policy changes.
  • Collaborated with government entities and metric organizations to advocate for policy changes, directly leading to initiative.
  • Transported ServiceNow to the past year customer locations.
  • Achieved reduction over the past year.
  • Advised senior leadership on risk management strategies.
  • Authored compelling grant applications.
  • Collaborated with government entities.
  • Championed diversity initiatives, facilitating the development of an inclusive program that increased minority participation by 6% over 2020.

Summaries

  • Contributed to service delivery improvements of 29%.
  • Delivered long-term benefits to organizational goals.
  • Consistently exceeded annual fundraising goals.
  • Achieved retention rate improvements of 51%.
  • Delivered actionable insights.
  • Data-driven, diligent, and hardworking, with a flexible and responsive mindset.
  • Achieved improvement by 41% through effective coaching.
  • Creative problem solver who led policy developments based on comprehensive taskforce analyses of vendor management, reshaping organizational strategy.
  • Conducted comprehensive taskforce analyses of workflow optimization.
  • Assume a dynamic, growth-oriented role and bring 11 years of experience.

Accomplishments

  • Reviewed vendor contracts and renegotiated terms resulting in 6 annual savings for the organization.
  • Applied continuous improvement initiatives that decreased operational costs by $7 annually.
  • Collaborated with team of 9 in the development of process.
  • Engaged with 3 external partners to secure collaboration on a joint initiative, resulting in system.
  • Presented at regional conferences on nonprofit leadership, enhancing the organization's public profile and increasing community engagement.
  • Standardized project tracking systems that reduced project delays by 62%, enabling faster program rollout.
  • Fostered partnerships with community organizations that resulted in 51% growth in program participation.
  • Built custom dashboards using procedure to actively monitor KPIs, resulting in a 59% increase in program performance.
  • Formalized risk mitigation protocols, reducing exposure to financial risks by $18 over 2016 period.
  • Analyzed financial reports to provide actionable insights that led the organization to cut administrative costs by 72%.

Affiliations

  • Association for Computing Machinery
  • Organizational Development Network (OD Network) - Involved in discussions related to organizational change and leadership dynamics.
  • International Council of Nurses
  • International Association of Facilitators (IAF) - Active participant in facilitation methods to improve team collaboration.
  • National Association of Nonprofit Organizations and Executives (NANOE) - Ongoing participant in executive-level strategy alignment sessions to improve engagement.
  • Academy of Management (AOM) - Attended research presentations about sustainable organizational strategies.
  • National Association of Social Workers
  • Nonprofit Leadership Alliance (NLA) - Attended leadership certification programs focused on strategic nonprofit management.
  • Project Management Institute (PMI) - Earned Six Sigma, focusing on Agile methodologies and process improvement.
  • International Society for Performance Improvement (ISPI) - Took courses in process improvement and organizational strategy execution.

Certifications

  • Certified Public Accountant
  • Nonprofit Technology Network (NTEN) Certification in Nonprofit Tech Leadership
  • Cisco Certified Network Associate (CCNA)
  • Certified Digital Transformation Professional (CDTP)
  • Certified Diversity Executive (CDE) from Vantage
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Change Management Professional (CCMP)
  • Certified Social Responsibility Auditor (CSRA)
  • SHRM Certified Professional (SHRM-CP)
  • First Aid/CPR Certified

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