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Skills

  • Relationship development
  • Conflict resolution with partners
  • Contract negotiation
  • Cross-Functional Leadership
  • Customer service
  • Project organization
  • Miscellaneous expertise
  • B2B relationship building
  • Customer acquisition cost reduction
  • MS Office

Work Experiences

  • Achieved Lean for 15 partners.
  • Championed new product introductions in the partner channel, driving sales up by $13 in the first 12 months after launch.
  • Collaborated with Asana vendors to co-develop niche solutions that contributed to 16-digit revenue growth in a previously underperforming region.
  • Closed over $9 in sales, which included preparing contracts and processing order forms each one year.
  • Carried out data-driven performance analysis for 10 partners.
  • Built a comprehensive partner rewards program.
  • Achieved 17% market share growth.
  • Championed new product introductions in the partner channel.
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
  • Acquired 17 new customers, resulting in 17% revenue for the team.

Summaries

  • Within Miscellaneous, senior Senior Channel Account Manager and outstanding performer in process improvement and cross-functional collaboration.
  • Achieved Outstanding Service Award.
  • Achieved 81% growth in average revenue per partner.
  • Utilize top-tier networking and lead development skills to achieve industry-leading customer and revenue growth.
  • Dedicated Sales Representative with a track record of identifying prospects and converting them into customers.
  • Relationship builder, communicator, and multitasker extraordinaire.
  • Professional with quality assurance and budget management expertise who is organized and resourceful.
  • Achieved a 23% increase in sales.
  • Oversee process territories, ensuring that they have well-coordinated and forward-thinking approaches to attracting new customers and capitalizing on new opportunities.
  • Highly skilled and knowledgeable in the techniques used to close sales.

Accomplishments

  • Grew customer adoption of Jira by 72% across 3 channel partners, directly contributing to 5 in expansion sales.
  • Resolved product issue through consumer testing.
  • Implemented multi-channel sales strategies with 17 partners, achieving $9 revenue growth for new product lines in under several months.
  • Recruited and onboarded 17 new partners, expanding market coverage and increasing total regional revenue by $16 in several months.
  • Leveraged CRM tools to track partner performance and opportunities, boosting collaboration and driving 36% more product launches on schedule.
  • Advanced channel growth by spearheading a Power BI certifications initiative, increasing partner qualification rate by 66%.
  • Led 15-person partner operations team responsible for aligning channel strategy with forecasting, improving top-line revenue by $3.
  • Leveraged data analytics to forecast partner trends, enabling optimized channel strategies that delivered a 29% uplift in sales performance.
  • Coordinated product launches with 18 partners, successfully driving Tableau adoption in Seattle, which led to a 49% boost in initial sales.
  • Devised a comprehensive partner advocacy program that resulted in a 64% rise in co-branded opportunities and deals won.

Affiliations

  • Channel Executive Forum
  • International Council of Nurses
  • National Association of Social Workers
  • Business Marketing Association (BMA)
  • Rotary International
  • International Association of Business Communicators (IABC)
  • Institute for Partner Education & Development
  • Association for Computing Machinery
  • International Technology Channel Association (ITCA)
  • Society of Human Resource Management

Certifications

  • Certified Channel Sales Professional (CCSP) - Harbor & Co.
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Sales Enablement Professional (CSEP) - Northwind
  • SHRM Certified Professional (SHRM-CP)
  • Sandler Sales Mastery Certification - Sandler Training
  • Certified Communication and Negotiation Skills - Harbor & Co.
  • Salesforce Certified Partner Ecosystem Manager - 2017
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Certified Professional Cloud Architect
  • Certified Revenue Management Executive (CRME) – Hospitality Sales and Marketing Association International (HSMAI)

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