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Skills

  • Multi-line Telephone Systems
  • Employee timesheet processing
  • Accounts payable / accounts receivable
  • Transcription and dictation
  • Verbal and written communication
  • Contract agreement preparation
  • Invoice processing
  • Office administration
  • Conflict resolution
  • Deadline driven

Work Experiences

  • Ensured
  • Was in charge of answering phones and performing clerical duties in the office.
  • Greeted incoming customers with a professional demeanor and offered helpful, friendly advice.
  • By collaborating with staff to share and implement best practices, I was able to exceed specific team goals.
  • Invented
  • Used QuickBooks to create and update tracking spreadsheets.
  • Organized and distributed office supplies to help the team work more efficiently.
  • Improve my clerical skills by working both independently and under supervision.
  • Was in charge of office inventory, which included restocking supplies and placing purchase orders for new procedure and method products.
  • Advertised available positions on the company's and social media sites.

Summaries

  • Professional Administrative Assistant with 18 years of experience in a variety of office settings.
  • Versatile
  • Knowledgeable Administrative Assistant committed to streamlining file movement procedures, reducing unnecessary storage, and ensuring the safety and security of all information.
  • Bringing a detail-oriented and decisive nature to the table, as well as sound judgment, multitasking skills, and a self-motivated attitude.
  • Deadline-driven
  • Ambitious
  • Driven Office Automation Clerk is proud to offer new Miscellaneous team 8 years of stakeholder engagement and risk assessment proficiencies.
  • Multidisciplinary professional demonstrating key techniques in policy, procedure, and process improvement initiatives to reduce labor, boost productivity, and maintain quality in all aspects of administrative support.
  • Smooth and professional telephone voice that can be used to expertly manage multi-line systems in high-pressure situations.
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.

Accomplishments

  • Collaborated with team of 17 in the development of initiative.
  • Initiative Trained medical billing staff of 3 employees on the office policies and 3rd party insurance, Medicare, Medi-cal, HMO and PPO billing procedures.
  • Analyzed and consolidated delivery routes, reducing delivery delays by 42% and saving the company $3 in annual logistics costs.
  • Devised and implemented a low-cost inventory tracking system, reducing office supply expenditures by $3 and cutting waste by 31%.
  • Trained 11 temporary accounting administrative staff during tax season.
  • Achieved certification through the ServiceNow, standard.
  • Travel Planning: Booked heavy domestic and international travel for department of 4.
  • Managed initiative area.
  • Billing: Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
  • Event Planning: Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.

Affiliations

  • Rotary International
  • Association of Administrative Professionals (AAP)
  • International Council of Nurses
  • Business Professionals of America (BPA)
  • Customer Service Institute of America (CSIA)
  • American Society of Safety Professionals
  • International Association of Administrative Professionals
  • Society of Women Engineers
  • Volunteer Coordinator for program
  • International Association of Administrative Professionals (IAAP)

Certifications

  • Professional in Human Resources (PHR)
  • Certified Office Manager
  • QuickBooks Certified User
  • Vendor Relations Management Certification
  • Salesforce
  • Advanced Microsoft Teams Certification
  • Association for Project Management (APM)
  • Apple Certified Associate (ACA)
  • CompTIA Security+
  • SHRM Senior Certified Professional (SHRM-SCP)

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