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Skills

  • Reference assistance
  • Database research proficiency (e.g., Workday)
  • Patron registration
  • Conflict resolution and mediation
  • Material check-in and check-out
  • Strong interpersonal skills
  • Multitasking in a high-demand environment
  • Damaged book removal
  • Time management and prioritization
  • Ability to lift and organize heavy materials

Work Experiences

  • Assisted in the training of new staff members.
  • Created interactive learning tools for training younger students, improving workshop attendance by 44% over 7 weeks.
  • Contributed to category through data-driven decisions.
  • Achieved 13% faster completion.
  • Coordinated a team of 13 volunteers.
  • Collaborated with the IT department to roll out a new book scanning system, increasing circulation speed.
  • Organized the circulation desk, which had a total of 2 books and periodicals to check out.
  • Collaborated on a grant application.
  • Boosted usage by 57% over 12 months.
  • Kept a close eye on visitors at the front desk to ensure a safe and clean environment.

Summaries

  • Accomplished in optimizing workflows.
  • Adept at multi-tasking in high-demand environments.
  • Consistently met deadlines.
  • Excel and the ServiceNow library system are two of my favorite programs.
  • Achieved results over a 18 months period.
  • Collected over 9 books for program.
  • Conducted monthly workshops.
  • Aimed at improving citation and research skills.
  • Collaborated with faculty to curate specialized collections on strategic planning, enriching academic resources available for student and faculty research.
  • Clear understanding of vendor management and cross-functional collaboration as well as vendor management training.

Accomplishments

  • Supervised cataloging of 10 new materials and oversaw transition into digital cataloging system, improving accessibility.
  • Documented and resolved program which led to initiative.
  • Designed and implemented cataloging tutorials for new library staff, cutting training time by 65%.
  • Led a team of 5 students in a special project to overhaul outdated library catalogs, improving search accuracy by 77%.
  • Prepared monthly library usage reports, facilitating data-driven changes that improved resource allocation by 49%.
  • Supervised 11 student workers, providing training and guidance on cataloging and organization systems.
  • Developed a content acquisition plan that increased relevant materials in standard research by 76%.
  • Created and distributed a survey assessing library resource satisfaction, leading to an increase in user retention by 21%.
  • Supported patrons with research methodologies related to workflow optimization, contributing to more efficient and focused academic work.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Project Management Institute
  • American Society of Safety Professionals
  • Society of Human Resource Management
  • Preservation Society for Library Materials Membership
  • Beta Phi Mu International Library and Information Science Honor Society
  • Special Libraries Association (SLA)
  • Public Library Association (PLA)
  • International Association of Administrative Professionals
  • Member of Rare Books and Manuscripts Section (RBMS)
  • National Association to Promote Library & Information Services to Latinos and the Spanish Speaking (REFORMA)

Certifications

  • Cataloging Specialist Certification – initiative
  • Information Governance Professional (IGP) - ARMA International
  • Certificate in Digital Literacy and Public Library Technology – Brightline
  • CompTIA Security+
  • Certified Digital Publisher – Cedar Works or Government Endorsed
  • Open Educational Resources Librarian Certification – metric
  • CompTIA A+ Technician
  • Certificate in eResources Management – program
  • Data Analytics for Libraries Certification – system
  • Project Management for Librarians Certificate – process

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